Product Designer

The role

You will own product design end to end and set the bar for how Helply looks and feels. Design here is a core input to the product, not a service function.

As our senior designer, you will move from problem to shipped interface, shaping complex AI-native workflows into something clear, fast, and genuinely good to use, while defining our design language.

About Helply

Helply is a small, focused team building the AI-native customer support platform. Instead of software built around humans processing tickets, we build around a team of AI agents that investigate problems, resolve conversations, take action across systems, and turn customer conversations into intelligence, with unlimited users at $0 per seat and pricing that tracks the work the AI agents complete. We are early, well-scoped, and moving quickly.

What you'll own

• End-to-end product design, from problem framing to shipped UI.
• The design language and system that keeps the product coherent.
• Complex AI-agent workflows made simple for support teams.
• The overall craft and polish of the Helply experience.

What we're looking for

• A strong portfolio of shipped, complex B2B or product work.
• The ability to work independently from ambiguous problems.
• High craft and strong opinions, held loosely.
• Comfort collaborating closely with engineers and founders.

What success looks like

• A product that feels obviously well-designed to customers.
• A design system the team can move quickly with.
• Design shaping what we build, not just how it looks.