Sales Development Representative
Remote · Full-time
- Posted 3d ago
- From Helply’s careers page
- Work mode
- Remote
- Type
- Full-time
- Department
- Sales
Opens the listing on helply.com
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About the role
You will create pipeline from scratch and be the first touch prospects have with Helply. This is a builder seat, not a script-reading seat.
About Helply
Helply is a small, focused team building the AI-native customer support platform. Instead of software built around humans processing tickets, we build around a team of AI agents that investigate problems, resolve conversations, take action across systems, and turn customer conversations into intelligence, with unlimited users at $0 per seat and pricing that tracks the work the AI agents complete. We are early, well-scoped, and moving quickly.
The role
As an early SDR, you will research accounts, craft outbound that earns replies, and open conversations with support and success leaders, then help define the playbook other reps will use.
What you'll own
- Outbound prospecting to B2B support and customer success leaders.
- Personalized outreach that reflects a real understanding of the buyer.
- Qualifying conversations and clean handoffs to Account Executives.
- The early outbound playbook and the experiments that improve it.
What we're looking for
- Strong writing and a knack for getting a reply from a cold inbox.
- Self-direction, you plan your own day and hit your own targets.
- Interest in AI, support, and how modern software is bought.
- Resilience and a genuine desire to move into closing over time.
What success looks like
- A steady flow of qualified meetings that convert.
- Outbound messaging the whole team borrows from.
- A clear path toward an AE seat as we grow.
Skills they ask for
Pick one to see other roles that ask for it.
About Helply
AI-native customer support platformHelply, formerly Groove, is an AI-native customer support platform built around AI agents that investigate, resolve and act on support requests.
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In your inbox every Wednesday and SaturdayPersonalised suggestions from verified career pages, matched to your role, location, level and skills.