Full Stack Engineer
Remote · Full-time
- Posted 3d ago
- From Helply’s careers page
- Work mode
- Remote
- Type
- Full-time
- Department
- Engineering
Opens the listing on helply.com
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About the role
About Helply
Helply is a small, focused team building the AI-native customer support platform. Instead of software built around humans processing tickets, we build around a team of AI agents that investigate problems, resolve conversations, take action across systems, and turn customer conversations into intelligence, with unlimited users at $0 per seat and pricing that tracks the work the AI agents complete. We are early, well-scoped, and moving quickly.
The role
As an early engineer, you will design and build features end to end, from data and AI-agent workflows to the interfaces support teams live in, and help set the technical direction as we grow.
What you'll own
- Features across the stack, from backend and data to product UI.
- AI-agent workflows that investigate, resolve, and take action.
- Technical decisions that shape the architecture early.
- The quality and reliability of what you ship.
What we're looking for
- Strong full-stack experience, ideally with TypeScript and React.
- A track record shipping quickly without leaving a mess behind.
- Interest in building on top of modern AI and LLMs.
- Comfort with ambiguity and defining problems, not just solving them.
What success looks like
- Meaningful product surface you own end to end.
- A fast, reliable path from idea to production.
- Technical foundations the next engineers build on happily.
Skills they ask for
Pick one to see other roles that ask for it.
About Helply
AI-native customer support platformHelply, formerly Groove, is an AI-native customer support platform built around AI agents that investigate, resolve and act on support requests.
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In your inbox every Wednesday and SaturdayPersonalised suggestions from verified career pages, matched to your role, location, level and skills.