MDM Manager

Role Overview:

We are seeking an experienced Manager / Associate Director to lead our offshore delivery organization and manage a portfolio of existing client engagements. The ideal candidate brings deep expertise in Data Management, Master Data Management (MDM), Data Warehousing (DW), and enterprise data platforms, along with a proven track record of successfully delivering multiple large-scale projects end-to-end. The individual will act as a delivery lead, client partner, and Subject Matter Expert (SME), ensuring high-quality, scalable, and efficient solutions.

Key Responsibilities:

• Lead and oversee end-to-end delivery of data programs (MDM, DW, data integration, governance) from requirements through deployment and stabilization.
• Own offshore team leadership, including planning, prioritization, mentoring, performance management, and quality oversight.
• Manage and expand existing client engagements, act as the primary delivery contact and trusted advisor.
• Drive solution architecture discussions and ensure scalable, secure, and standards-aligned designs.
• Establish strong governance, documentation, and compliance practices (BRD, FDD, TDD, data models, validation artifacts); GxP exposure preferred.
• Provide accurate estimations, capacity planning, and resource forecasting to support new and ongoing initiatives.
• Identify risks proactively and act as escalation point to ensure timely resolution.
• Drive operational efficiency, automation, and optimization of overall deliverables.
• Support business development through solutioning, proposal inputs, and onboarding of new clients.
• Serve as SME across data initiatives, guiding teams on best practices and emerging trends.

Required Experience & Qualifications:

• Bachelor's or master's degree in computer science, Information Systems, Engineering, or related field.
• 10+ years of experience in data and technology Pharma consulting services.
• Proven track record of delivering multiple end-to-end data programs on a scale.
• Minimum 3–5 years of experience leading medium to large offshore delivery teams.
• Strong hands-on and architectural understanding of:
  • Data Management frameworks
  • MDM implementations
  • Data Warehousing concepts and dimensional modeling
  • Data integration and transformation processes
• Experience working with global (onshore–offshore) delivery models.
• Strong stakeholder management and communication skills.
• Exposure to GxP or regulated environments is a plus.