Business Intelligence Manager

Company Overview:

KMK is a leading global data analytics and technology consulting firm, dedicated to empowering leaders in the Life Sciences sector with data-driven insights for improved decision-making. Our cutting-edge data analytics and software platforms cater to diverse needs, including data science, commercial operations, real-world evidence, and cloud information management. We enhance business strategies and operations through advanced analytics, extensive data sources, and deep technical and domain expertise. Our SalesOps platform drives commercial excellence by providing analytical guidance for sales planning and operations. We excel in data management using the latest cloud technologies and big data innovations. With over 220 employees worldwide and a rapidly growing client base that includes several top 10 global Life Sciences companies, KMK offers high-touch on-site and onshore services supported by a global delivery platform.

Business Intelligence Manager — Tableau

Key Responsibilities:

Tableau Development and Architecture

• Design, develop, and maintain sophisticated Tableau dashboards, workbooks, and data sources for pharma client engagements
• Build scalable, reusable Tableau components including calculated fields, LOD expressions, and parameters
• Architect Tableau Server/Cloud environments including content organization, permissions, and performance optimization
• Conduct code reviews and enforce Tableau development best practices across the team

Data Strategy and Stakeholder Engagement

• Partner with pharmaceutical clients and internal stakeholders to gather requirements and translate business questions into BI solutions
• Lead discovery workshops to define KPIs, metrics frameworks, and data storytelling strategies
• Present and communicate complex analytical findings to senior executives and non-technical audiences
• Act as a strategic advisor on best practices for data visualization and business intelligence

Team Leadership and Governance

• Manage and mentor a team of BI analysts and developers, fostering a culture of quality and continuous improvement
• Establish and enforce data governance standards, documentation practices, and QA processes
• Collaborate with data engineering teams to define data models, ETL pipelines, and source-of-truth datasets
• Drive adoption of BI tools across client organizations through training and enablement programs

Required Qualifications:

• Bachelor's degree in Computer Science, Information Systems, Statistics, Life Sciences, or related field
• 5+ years of hands-on Tableau development experience with strong proficiency in Tableau Desktop, Tableau Server/Cloud, and Tableau Prep
• Demonstrated expertise in LOD expressions, table calculations, blended data sources, and performance optimization
• Strong domain experience working in US pharmaceutical domain (commercial operations and analytics)
• Proficiency in SQL; experience with cloud data warehouses (Snowflake, Redshift, BigQuery, or Azure Synapse)
• Proven ability to manage multiple client-facing projects simultaneously in a fast-paced consulting environment
• Excellent written and verbal communication skills with executive presence