Sales Operations

Manager/Associate Director, Commercial Analytics & Operations

Company Overview

KMK is a leading global data analytics and technology consulting firm, dedicated to empowering leaders in the Life Sciences sector with data-driven insights for improved decision-making. Our cutting-edge data analytics and software platforms cater to diverse needs, including data science, commercial operations, real-world evidence, and cloud information management. We enhance business strategies and operations through advanced analytics, extensive data sources, and deep technical and domain expertise. Our SalesOps™ platform drives commercial excellence by providing analytical guidance for sales planning and operations. We excel in data management using the latest cloud technologies and big data innovations.

With over 220 employees worldwide and a rapidly growing client base that includes several top 10 global Life Sciences companies, KMK offers high-touch on-site and onshore services supported by a global delivery platform.

Position Overview

We are seeking a Manager/Associate Director-Commercial Analytics & Operations to drive insights on Salesforce Effectiveness & Sales Planning. This role will be pivotal in business development, focusing on expanding existing business and acquiring new clients. The successful candidate will facilitate data-driven decisions to support revenue and profit growth. We are looking for someone who understands the Pharma business and has strong business sense, specifically the commercial side.

An individual with a Salesforce Effectiveness & Sales Planning background could be an ideal fit for this position. The individual should possess a proactive attitude, great logical thinking and communication skills, and an analytical mindset.

Primary Responsibilities:

• Lead projects related to oncology/rare disease Salesforce Effectiveness & Sales Planning.
• Collaborate with the leadership team to develop and design Salesforce Effectiveness strategies & Planning that enhance sales performance.
• Provide analytical support in Salesforce alignment, call planning/targeting, and incentive compensation.
• Utilize programming and software to develop processes supporting SFE, Sales Planning, and Incentive Compensation.
• Generate reports on call planning, incentive compensation, and alignment.

Qualifications:

• Bachelor’s degree in Computer Science or a related field.
• At least 7 years of business experience in analytics, particularly within pharmaceutical commercial analytics & Operations
• Extensive experience in Salesforce Effectiveness & Sales Planning & Incentive Compensation with a focus on oncology/rare disease.
• Proven experience in managing both onshore and offshore teams.
• Experience in account management/business development.
• Proficiency in SQL and data visualization tools such as Power BI or Tableau is essential.
• Experience with SAS/Python software or R is a plus.