Global People Operations & Transformation

Company Description:

When you join Turnitin, you'll be welcomed into a company that is a recognized innovator in global education. For over 25 years, Turnitin has partnered with educators and institutions to develop learning integrity solutions that recognize the enduring value of critical thinking in a rapidly changing world. Over 16,000 academic institutions, publishers, and corporations use our services in more than 185 countries around the world.

Experience a remote-first culture that empowers you to work with purpose and accountability in a way that best suits you, supported by a comprehensive package that prioritizes your overall well-being.

Job Description:

Turnitin is seeking a forward-thinking global HR executive to lead People Operations and its continued transformation. Reporting to the Chief People Experience Officer, this role oversees Global People Shared Services, Benefits, HR Systems and Analytics, and Employee Relations operations, including our external ER partnership. The role will also lead the planned integration of global Payroll operations from Finance.

• Lead global People Shared Services across employee lifecycle operations, onboarding, offboarding, leaves, immigration coordination and employee support.
• Lead the design and continuous improvement of the People Shared Services delivery model, establishing clear ownership, decision rights, escalation protocols and accountability.
• Lead the global Employee Relations operating model, including governance, quality and performance of external ER partners.
• Lead HRIS modernization, including strategy, selection, implementation, integration, adoption and ongoing optimization.
• Reimagine the People service model using AI, automation and integrated systems to reduce administrative work and improve self-service.
• Lead global Benefits operations, including administration, enrollment, vendor performance, financial stewardship and employee experience.
• Design and implement an integration plan for global Payroll operations from Finance, including organizational structure, resourcing, systems, controls and transition readiness.
• Assess capabilities and capacity against future operating requirements, making evidence-based recommendations to build, buy, automate, or redesign work.
• Lead effectively in a Remote-First environment across countries and time zones.

Qualifications:

• 15+ years of progressive global HR leadership experience, including senior accountability for HR Operations, Shared Services or organizational transformation.
• Bachelor's degree or equivalent experience required. Advanced degree or relevant HR or Employment Legal qualification / JD preferred.
• Strong understanding of global Benefits, Payroll operations, HR compliance and employee lifecycle services.
• Trusted advisor to C-suite and senior business leaders, demonstrating strong business acumen.
• Demonstrated organizational design expertise, including restructuring teams, developing management capacity and improving spans of control.
• Deep Employee Relations expertise, with sound judgment in complex matters, employment risk and external provider oversight.
• Proven leadership of significant HRIS implementations or transformations, including systems integration, process redesign, automation and adoption.
• Demonstrated experience applying AI, automation or intelligent technologies to improve employee self-service, knowledge management and operational productivity.
• Strong financial and analytical acumen, including building fact-based business cases and demonstrating measurable returns.
• Experience leading global, multidisciplinary teams in Remote-First, distributed or complex matrixed environments.

Additional Information:

The expected annual base salary range for this position is $245,402/year to $283,445/year. This position is bonus eligible / commission-based.

Global Benefits:

• Remote First Culture
• Health Care Coverage
• Competitive Paid Time Off
• Self-Care Days
• National Holidays
• Paid Volunteer Time Off
• Charitable Contribution Match
• Monthly Wellness or Home Office Reimbursement
• Access to Employee Assistance Program
• Parental Leave
• Retirement Plan with match/contribution

Turnitin, LLC is an Equal Opportunity Employer- vets/disabled.