Senior Executive, Finance Operations

Billing and invoicing

• Review signed contracts and create accurate invoice schedules.
• Raise invoices for India and US customers, including PO-based, milestone and multi-currency billing.
• Raise and track AWS Marketplace invoices across both entities, and follow up on unsigned, terminated or expired AWS deals.
• Check customer, tax and billing details before invoices are issued.

Collections and accounts receivable

• Record customer receipts daily and apply them to the correct invoices.
• Follow a clear collection cadence, send reminders and escalate overdue accounts when needed.
• Review AR ageing, customer advances, credit balances, duplicate payments, refunds and bad-debt risks.
• Track DSO and collection performance, explain key movements and take follow-up action.

Reconciliation and reporting

• Complete monthly bank and Stripe reconciliations, including fees and payment-date differences.
• Reconcile signed deals and billing data across Tabs, HubSpot, Zoho Books and QuickBooks.
• Support month-end deferred and unbilled revenue workings with complete and accurate billing data.
• Complete cash burn reconciliation and track referral discounts and partner commissions.
• Prepare timely weekly and monthly reports on collections, DSO, AR ageing and bad debt.
• Provide accurate and timely commission data to RevOps, and billing data that reconciles to ARR reporting for FP&A and other stakeholders.

Customer support, systems and process improvement

• Resolve customer and internal finance queries within agreed SLAs, and eliminate recurring query categories at the source using AI and other available resources.
• Maintain clean AR, deferred revenue, advances and recoverables ledgers for month end close, audit support and other statutory requirements.
• Support invoice-level tax requirements, including India GST / e-invoicing and US sales-tax documentation.
• Maintain billing-system data and identify practical ways to automate repetitive O2C work.
• Coordinate with Accounting team to keep GL and business-unit coding consistency across Financial Statements.
• Keep SOPs up to date, coordinate work within the O2C team and guide junior team members.