Associate Technical Account Manager

Make the plan real.

• Understand the customer’s goals, systems, stakeholders, and deadlines. Turn them into milestones with clear owners.

Guide the setup.

• Help customers connect their tools, activate controls, and align Sprinto to the frameworks they need.

Keep people moving together.

• Lead progress conversations, write clear updates, and surface risks while there is still time to act.

Own the next step when things get stuck.

• Bring in Product, Support, or Compliance with the right context, then follow through with the customer.

Improve the journey.

• Notice recurring friction, document what works, and help make onboarding better for the customers who follow.

Success here means customers complete setup, reach value sooner, and trust Sprinto to help them make progress. As you grow, you’ll take on more customer journeys and more complex decisions.