Business Development Manager

About the Company

We’re building ShopOS — AI agents powering the entire ecommerce stack. Already past PMF, we’re scaling fast and shaping the future of how online brands are built with AI. Co-founded by seasoned builders with multiple successful exits to companies like Flipkart & Polygon Labs, and we’re backed by Binny Bansal. This isn’t just another start-up — it’s a front-row seat to the next big shift in ecommerce.

About the Role

As a Senior Business Development Manager at ShopOS, you’ll be on the front lines of building and scaling our customer base. This is not just a sales role—it’s about shaping narratives, finding aligned partners, and owning relationships with top-tier eCommerce brands and agencies.

You’ll work closely with founders, product marketing, and growth teams to identify opportunities, close deals, and build strong, long-lasting relationships with the brands and ecosystems shaping the future of commerce.

What You’ll Own

• Own the end-to-end BD lifecycle —from lead generation and outreach to deal closure and onboarding
• Identify and qualify high-potential brands, agencies, and strategic partners who could benefit from ShopOS
• Work with the GTM team to craft tailored pitches, demos, and proposals that map to client needs
• Build and maintain a healthy pipeline through outbound efforts, events, referrals, and inbound leads
• Run crisp discovery conversations, product walkthroughs, and follow-up cycles
• Collaborate with Product and Marketing to close feedback loops and shape roadmap priorities
• Track metrics like CAC, conversion rates, sales velocity, and partner engagement
• Develop long-term relationships with customers to drive expansion and upsell
• Represent ShopOS at industry events, webinars, and ecosystem engagements

What We’re Looking For

• 10+ years of experience in sales, partnerships, or business development (preferably in SaaS, AI, or eCommerce)
• Proven track record of closing mid- to high-ticket B2B deals
• Excellent verbal and written communication skills; persuasive and thoughtful
• Hustle mindset—self-starter who can independently find leads and build relationships
• Strong understanding of eCommerce tooling, brand needs, and digital workflows
• Familiarity with CRM tools like HubSpot, Apollo, or similar
• Strategic thinker with an execution bias
• Comfort working with early-stage ambiguity and crafting solutions on the fly

Bonus Points

• Background in working with DTC brands, growth agencies, or startup ecosystems
• Prior experience working with AI, automation, or Martech products
• Strong design, product, or tech sensibility—can translate complex product into simple value
• Global outreach experience (especially US, Middle East, or SEA markets)
• Existing network in the commerce or SaaS landscape

You’ll Thrive If You Are…

• Comfortable wearing multiple hats and navigating fast-changing environments
• Excited by the idea of selling category-defining AI products
• A great listener who can tailor solutions to different customer types
• Resilient, optimistic, and curious—with strong emotional intelligence
• Highly organized and great at following up

Our Values

• Extreme ownership and bias for action
• Honest, high-velocity communication
• Respect for craft and obsession with users
• Fast, scrappy iteration over perfection
• Low ego, high empathy, radical candor

What We Offer

• Competitive salary
• Health & wellness benefits
• Work from our vibrant Bangalore (HSR Layout) or Chennai (Nungambakkam) offices
• Direct exposure to the founders and core GTM motion
• Opportunity to shape the next wave of AI x commerce GTM strategy
• Room to grow into leadership as we scale BD, sales, and growth