Business Analyst

About the Position

Role: Project Management Designation: Business Analyst Experience: 0-2 Yrs. Location: Gurgaon (Work from Office) - 5 Days Education: Bachelor’s degree (Technical) Industry Type: Technology / SaaS product Functional Area: Project Management

Roles & Responsibilities

• Translate business needs into clear functional and technical requirements, ensuring alignment with overall business goals and product vision.
• Gather, analyse, and document business and product requirements through BRDs, PRDs, user stories, workflows, mockups, and process documentation.
• Act as a bridge between business, clients, Product, Engineering, QA, and UI/UX teams to ensure smooth delivery and effective communication across stakeholders.
• Collaborate with cross-functional teams to support product development, workflow optimization, enhancement of existing products, and improvement of user experiences.
• Coordinate Agile/Scrum activities, including sprint planning, backlog grooming, task sequencing, internal task collaboration, and sprint execution.
• Use AI tools for creating mockups, workflows, documentation, and other productivity-related tasks.
• Identify automation and AI-driven improvement opportunities to support digital transformation and process efficiency.
• Track KPIs, analyse data, and support data-driven decision-making across product and business workflows.
• Coordinate UAT, testing validation, release readiness, product launches, stabilization, and continuous improvement initiatives.
• Conduct market visits, client workshops, and project kickoff discussions to understand business needs and support solution delivery.
• Maintain project documentation, communication records, and process-related updates in a structured and timely manner.

Key Skills & Requirements

• Prior experience in B2B, SaaS, AI, or product-based organizations is preferred.
• Strong analytical, communication, and stakeholder management skills.
• Hands-on experience in requirement gathering, documentation, workflow design, and mockup creation.
• Good understanding of Agile/Scrum methodologies and product lifecycle management.
• Familiarity with AI productivity and design tools.
• Working knowledge of tools such as Jira, Confluence, Figma, SQL, Excel, Lovable, Claude, and analytics tools.
• Passion for AI, automation, and digital transformation.
• Ability to work both independently and collaboratively in a dynamic environment.