Payroll Associate

Position Summary

The Payroll Associate position is designed to support our growing client facing Service Operations Team with an array of payroll duties. This position provides the ability to learn and grow in a fast paced client facing organization.

Essential Duties and Responsibilities

• The payroll associate will process payroll for our growing client base across the country
• As a payroll associate, you will enter client data and review employee time-sheets
• The associate level will learn how to import payroll information and assist with quality assurance as needed.
• Responsible for responding and resolving client and employee payroll issues
• Partner with our payroll specialists to become knowledgeable in our payroll software, Prism.
• Required to meet remotely with clients to achieve their KPIs, which range depending upon size, service level and need of client.
• Responsible for all aspects of the client's health, maintenance and retention.
• Works closely with the client and operational departments to ensure a mutually successful relationship.

Knowledge, Skills, and Abilities

• The ability to multi-task
• Strong attention to detail
• Organizational Skills
• Skills with MS Office, including Excel and Outlook

Education & Experience

• High School Diploma or equivalent
• 2-5 years of experience

PrismHR is a fast-paced SaaS company which provides customers with a cloud-based payroll process software application. PrismHR also provides professional services including system implementation consulting, custom configurations, and training.