Product Engineering Manager, Salesforce

Why NeuraFlash, Part of Accenture:

At NeuraFlash, Part of Accenture, we are redefining the future of business through the power of AI and groundbreaking technologies like Agentforce. As a trusted leader in AI, AWS, and Salesforce innovation, we craft intelligent solutions—integrating Salesforce Einstein, Service Cloud Voice, Amazon Connect, Agentforce and more—to revolutionize workflows, elevate customer experiences, and deliver tangible results. From conversational AI to predictive analytics, we empower organizations to stay ahead in an ever-evolving digital landscape with cutting-edge, tailored strategies.

We are proud to be creating the future of generative AI and AI agents. Salesforce has launched Agentforce, and NeuraFlash, Part of Accenture, was selected as the only partner for the private beta prior to launch. Post-launch, we’ve earned the distinction of being Salesforce’s #1 partner for Agentforce, reinforcing our role as pioneers in this transformative space.

Be part of the NeuraFlash, Part of Accenture journey and help shape the next wave of AI-powered transformation. Here, you’ll collaborate with trailblazing experts who are passionate about pushing boundaries and leveraging technologies like Agentforce to create impactful customer outcomes. Whether you're developing advanced AI-powered bots, streamlining business operations, or building solutions using the latest generative AI technologies, your work will drive innovation at scale. If you’re ready to make your mark in the AI space, NeuraFlash, Part of Accenture is the place for you.

You'll have the opportunity to:

• Oversee development for new and existing products and assets on the Salesforce platform, as well as strategic tools for Salesforce implementation services
• You will work with tools like Claude and Codex, as well as with various features within Salesforce (Lightning Web Components, Flow, Console, Apex, etc)
• Oversee hands-on solution design, proofs-of-concept, development, and testing, in a fast-moving and close-to-customer hybrid engineering environment
• Participate in the full software development lifecycle, from ideation to planning to development to deployment and ongoing success
• Collaborate with wider product team (product owner, product engineering lead, product developers) to evaluate market demand, groom prioritized work, and align on final design details for value-add and scalable solutions

Required Qualifications:

• 8+ years of hands-on experience with Salesforce, understanding of Salesforce architectural concepts, capabilities, and constraints
• Strong understanding of object-oriented programming concepts and design patterns
• Bachelor's degree in Computer Science, Software Engineering, or equivalent
• Strong Analytic skills with ability to formulate problem/solution in both business & technical terms
• Experience acting as a people manager for technical resources
• Experience with integrations between Salesforce and other systems
• Experience with Salesforce Agentforce solutions
• Experience with Service Cloud and Service Cloud Voice is a plus
• Excellent communication skills and ability to work in a fun, collaborative environment

Preferred Skills:

• Experience working with Salesforce managed packages and Salesforce AppExchange submission is a plus
• Experience with front-end technologies such as HTML, CSS, JavaScript & Responsive Web Designs
• Experience working on Digital Channel or Contact Center applications is a plus
• Experience with AWS development is a plus