Snr Director of HR (Position located in Bangalore, India)

Responsibilities:

• Partner with Global Success Hub site leaders to develop and manage a unified success hub framework and execution timeline spanning organizational structure, benefits, compensation, recruitment, and talent branding, ensuring global synchronization
• Facilitate integrated success hub planning for headcount, capacity, and employee communications to ensure cross-location alignment, while maintaining existing departmental ownership of functional workstreams
• Draft and implement robust HR policies, procedures and processes in line with KnowBe4’s culture and core values, including the development of the employee handbooks for the International entities
• Continuously monitor and review the effectiveness of all existing HR policies and processes, and make recommendations for improvement as appropriate
• Identify and report on HR-related risks, making recommendations for managing such risks
• Work collaboratively with the CHRO International, local HR teams and Legal to manage complex employee relations matters including dispute resolutions, disciplinaries, grievances, leaves, absences, retirement, and redundancy in a confidential, lawful, and sensitive manner
• Oversee compliance requirements with regards to employee contracts, bonuses, pensions, required filings, and related matters
• Support the local HR teams in all aspects of benefits administration, selection and coordination with vendors
• Provide advice and coaching, supporting the local HR teams on disciplinary, grievance and other people related matters
• Work in coordination with the Expansion team to assist in their recruitment process
• Represent the company at mediation, arbitration, conciliation, and litigation proceedings, as required
• Advise executives, including senior management, within the company
• Oversee a team of HR Directors & HR Managers to proactively identify opportunities to enhance the employee experience and help develop and implement innovative solutions
• Work alongside and counsel other departments within the company
• Research and anticipate unique legal issues that could impact the company from a People Operations perspective.
• Research and help to develop strategies to avoid litigation and reduce potential areas of risk

Requirements:

• Bachelor's degree in Human Resources, Business Administration, or related field or experience required
• Master's degree in Human Resources, Business Administration, or related field or experience preferred
• Minimum 10 years of human resource leadership experience
• Significant experience in both operational and strategic HR, supporting multiple countries preferably in a fast-growing environment
• Fluent in English and preferable in at least one other language of the countries under this position
• Excellent knowledge of People Operations/HR processes, tools and practices – performance management, compensation and benefits, employee engagement
• Thorough knowledge of applicable employment-related laws and regulations in the APAC region
• Proficiency with or the ability to quickly learn KnowBe4's HRIS and talent management systems
• Excellent verbal and written communication skills
• Excellent interpersonal, negotiation, and conflict resolution skills
• Excellent organizational skills and attention to detail
• Strong analytical and problem-solving skills
• Ability to prioritize tasks and delegate them when appropriate
• Ability to act with integrity, professionalism, and confidentiality
• Proficient with Microsoft Office Suite or related software.
• Proficient with Google Suite.
• Ability to work both independently and as a team
• Ability to work well under pressure
• Ability to handle high volumes of work at a fast pace
• Must be able to travel to various locations with APAC region and the US office on a 1 or 2 yearly basis