Sales Engineer (Hybrid)

Responsibilities:

• Develop and maintain a baseline knowledge of all KnowBe4 Products
• Understand the value proposition of KnowBe4 products and can portray in meetings with internal colleagues and clients
• Deliver product demonstrations for customers to a good level
• Work with SMB prospects to implement and configure KnowBe4 product(s) for POV
• Shadows and assist senior colleagues with their POVs
• Troubleshoot and resolve baseline technical problems with KnowBe4 solutions that arise in the sales process
• Provide technical support and input to Sales team when required
• Record and track POV activity in Salesforce

Minimum Qualifications:

• 3 year degree or technical degree preferred
• Prior experience in a customer-facing technical role is a plus
• Experience with Google Workspace
• Experience with MS Office (Word and Excel)
• Experience with M365 and Exchange Online
• Excellent verbal and written communications
• Highly organized and result-oriented
• Excellent time management and organization skills
• Can demonstrate technical troubleshooting and analysis ability
• Can demonstrate integrity, accountability, respect and commitment
• Naturally curious and agile, with a proven ability to rapidly absorb and apply new technological concepts
• Strong collaborative and teamwork skills
• Must be able to work with minimal supervision