Head - Learning & Development

Position Purpose

Greytip Software is India’s largest cloud HR & Payroll software solutions company. With a customer base of over 30000 customers we touch the lives of 3 Mn + employees daily. Our mission is to improve people-centric practices and performance in SMEs (Small and Medium enterprises) through our cloud solution, greytHR.

Role objective

We are at a critical stage of growth where building organizational capability and leadership depth is key to sustaining business success. We are looking for a Head of Learning & Development to lead and scale our learning ecosystem, drive structured skilling initiatives, and build a strong leadership pipeline across the organization.

This role will be responsible for transitioning L&D from an execution-driven function to a strategic capability-building engine aligned with business priorities.

Key responsibilities

• Define and drive the L&D strategy aligned with business goals
• Identify skill gaps and build role-based learning frameworks
• Design and scale leadership development programs
• Oversee content development (online/offline) and training delivery
• Drive learning pathways, IDPs, and career development initiatives
• Measure learning impact through analytics and ROI metrics
• Build and scale initiatives like mentorship, micro-learning, and communities

Success metrics

• Improvement in role-based capability scores
• Leadership pipeline readiness and internal promotions
• Training effectiveness and ROI metrics
• Employee engagement and retention linked to development
• Adoption of learning programs across the organization

Qualifications

• MBA / Postgraduate in HR or related field preferred

Experience

• 12–18 years of experience in Learning & Development / Talent Development
• Experience in scaling L&D in a product/technology-driven organization preferred
• Proven track record of building L&D strategy and leadership programs
• Excellent communication and interpersonal skills, with the ability to influence and collaborate at all levels.

Skills & Competencies

• Strong business acumen and ability to align L&D with business outcomes
• Expertise in competency frameworks, leadership development, and learning design
• Data-driven approach to measuring impact
• Strong stakeholder management and influencing skills
• Experience working with senior leadership