Senior Product Manager

Who We Are

GEP, with over 30 offices internationally, is the fastest growing procurement and supply chain solutions firm – consulting, software and managed services. GEP has succeeded by being smart and creative; solving complex problems and finding opportunities for the world’s largest organizations.

How You Grow at GEP

We recognize people who make a genuine difference, work hard and drive achievements. Results are noticed and rewarded. It’s how you will grow a career at GEP, and in a much shorter time frame than at other firms.

Celebrating Everyone

GEP succeeds through the ideas and creativity of our team members so we embrace people of all experiences, nationalities, abilities, cultures, races, gender identities, sexual orientations and ages. What makes you unique and different is celebrated and will help GEP stand out even more. And we are a women-founded and -owned company so our foundation is making GEP a great place to work for women, a place where women can learn, advance and give back.

Are You One of Us

We are seeking an experienced and technically-astute Senior Product Manager based in New Jersey. In this role, you'll be the bridge between our customers' needs and our platform's capabilities. You'll be responsible for front-ending customer implementation requests, guiding them on how to solve complex business challenges using the existing setup. The ideal candidate will have a mandatory prior development background and deep experience with low-code agent and application building platforms to effectively architect and communicate configurations. Candidates having implementation background in ERP and procurement systems will be a plus

Key Responsibilities

• Customer-Facing Solution Architecture: Serve as the primary product expert for customers during the implementation phase, translating complex business requirements into tangible solutions using our B2B procurement suite's existing configurations.

• Consultative Implementation: Analyze customer needs and provide prescriptive, consultative guidance on how to solve their specific operational problems without relying on custom code development.

• Low-Code Platform Champion: Leverage your hands-on expertise in low-code agent and application-building platforms to demonstrate, guide, and help configure tailored solutions.

• Cross-Functional Collaboration: Collaborate closely with Customer Success, Engineering, Professional Services, and Product teams to ensure a seamless implementation lifecycle.

• Feedback Loop Integration: Gather, synthesize, and advocate for customer feedback and implementation friction points back to core engineering and platform product teams to influence the future roadmap.

• Documentation & Enablement: Develop and maintain high-quality solution design templates, internal knowledge base articles, and customer-facing configuration guides.

Required Qualifications

• Prior Development Background is a MUST: You must have hands-on experience as a software developer, engineer, or technical architect before moving into product management.

• Experience: 5+ years of experience in technical product management, solutions engineering, or a highly technical customer-facing systems implementation role.

• Domain Expertise: Strong familiarity with B2B enterprise SaaS software, ideally within procurement, sourcing, or supply chain.

• Technical Acumen: Proven experience working with and implementing enterprise-scale solutions using low-code/no-code application or workflow automation platforms.

• Problem-Solving: Exceptional ability to conceptualize complex workflows and "work within the box" of existing platform capabilities to meet unique customer demands.

• Communication: Elite verbal and written communication skills, with a track record of explaining highly technical configurations to both business executives and developers.

• Education: Bachelor's degree in Computer Science, Software Engineering, or a related technical discipline.

Preferred

Qualifications

• Agent Building Platforms: Direct, hands-on experience with emerging low-code platforms specializing in autonomous agent building, LLM/AI workflows, and process automation.

• Fast-Paced Environments: Experience managing enterprise implementations or platform products within a rapid-growth SaaS or digital consulting environment.