Care Manager, LPN (St. Louis, MO / Field-Based)

Department & Position Overview:

FreedomCare’s Missouri operations support In-Home Services (IHS), a Medicaid home and community-based services model that allows eligible participants to receive in-home assistance to help them live independently.

The Care Manager, LPN is responsible for conducting initial in-home assessments, annual home visits, and providing ongoing care management and support. This role combines clinical assessment, care coordination, patient and caregiver education, and quality assurance to ensure safe, effective, and person-centered care.

Key Responsibilities:

• Conduct initial in-person clinical assessments and coordinate timely service activation, ensuring all required documentation, approvals, and standard procedures are completed.
• Identify potential changes to the individualized plans of care, making and documenting revisions as the patient’s needs or condition change.
• Educate patients, caregivers, and internal teams regarding care needs, safety considerations, service requirements, caregiver responsibilities, and next steps.
• Coordinate patient care through timely communication and documentation with physicians, clinical disciplines, internal partners, and appropriate community resources.
• Provide ongoing education and coaching to support effective use of established best practices, promote caregiver competency, and connect patients and families with appropriate resources.
• Review participant service records regularly and respond appropriately to identified changes in the patient’s condition, environment, or service needs.
• Identify changes in condition, safety concerns, service gaps, incidents, or other urgent issues and escalate them in accordance with established clinical protocols.
• Complete and document assessments, visits, clinical observations, care-plan updates, incidents, communications, and follow-up actions accurately, thoroughly, and within required timeframes.
• Support authorization, renewal, start-of-care, and continued-service processes, as applicable.
• Maintain compliance with all applicable regulatory requirements, professional standards, and company policies and procedures.
• Perform other related duties as assigned by the supervisor.