Director, Federal Solutions

Responsibilities:

• Lead and develop the team. Hire, coach, mentor, and manage the performance of a team of Federal Solution Leaders—growing their technical depth, mission fluency, and customer-leadership skills, and building a bench for the future.
• Own delivery quality. Be accountable for the technical quality and mission impact of engagements across the federal portfolio, ensuring solutions are sound, secure, and delivered to production.
• Set technical standards. Establish the architecture standards, delivery methodology, reusable solution patterns, and best practices the team works from, and raise the technical bar over time.
• Staff the mission. Match the right people to the right accounts, balance capacity across engagements, and manage utilization and resourcing as demand shifts.
• Stay technically credible. Remain close enough to the work to review architectures, pressure-test design decisions, and personally help unblock the hardest technical and data problems when the team needs it.
• Engage government executives. Serve as a senior technical leader in front of government sponsors and mission owners—building trust, navigating escalations, and representing the team’s work at the executive level.
• Own federal readiness. Ensure delivery across the portfolio meets federal security and compliance expectations (e.g., FedRAMP, DoD Impact Levels IL4–IL6, NIST 800-53/800-171, and applicable ATO processes) and that work is executed appropriately in classified and controlled environments.
• Bridge field to product. Channel field learnings from across the team into C3 AI’s product and engineering organizations so the platform and the next deployment get better.
• Support growth. Partner with Sales and capture teams as a technical advisor—scoping delivery approach, informing estimates, and supporting demonstrations—while revenue ownership sits with the go-to-market organization.
• Build the practice. Improve how the federal delivery team works: onboarding, enablement, tooling, and the repeatable playbooks that let the team scale.

Qualifications:

This is a technical delivery-leadership role. We expect proven people leadership and genuine technical credibility—this is not a generalist management or pure program-management role.

• U.S. citizenship required.
• Active U.S. Government Top Secret/SCI security clearance required; CI or Full-Scope Polygraph strongly preferred.
• 10+ years in technical delivery, engineering, or technically focused consulting, including 4+ years directly leading and developing technical teams (engineers, solution/delivery leads, or data scientists).
• Technical credibility (required). A background in software or data engineering or hands-on technical delivery, with the ability to evaluate enterprise AI and data architectures, reason about data and design tradeoffs, and earn the respect of the engineers and mission experts you lead.
• Bachelor’s degree required in Computer Science, Software Engineering, Engineering, or a related technical or quantitative discipline; advanced degree a plus.
• Demonstrated track record of delivering complex enterprise software, AI/ML, or data solutions to production—ideally within Federal, Defense, or Intelligence Community environments.
• Deep subject-matter expertise in one or more federal mission domains (e.g., defense, intelligence, aerospace, logistics/supply chain) sufficient to guide the team and earn credibility with government stakeholders.
• Proven ability to hire, coach, and retain high-performing technical talent, and to manage delivery quality and risk across multiple concurrent engagements.
• Experience working directly with senior government or enterprise executives—comfortable in both mission/executive conversations and deep technical reviews.
• Familiarity with enterprise data environments and modern deployment practices (cloud data warehouses, APIs, CI/CD, containerization, cloud-native services, infrastructure-as-code) sufficient to lead a technical team delivering them.

Preferred Qualifications:

• Prior experience managing a team of engineers, solution leads, or technical delivery staff—ideally within a forward-deployed engineering or professional-services function at a SaaS or enterprise software vendor.
• Prior U.S. military or government service, or extensive experience delivering within Department of War (DoW/DoD), the Intelligence Community, or Aerospace & Defense programs.
• CI or Full-Scope Polygraph, and prior experience leading delivery in classified, SCIF, or air-gapped environments.
• Experience delivering AI/ML platforms or data-heavy enterprise applications at scale, including generative AI, predictive maintenance, optimization, or decision-support solutions.
• Experience with government cloud environments (AWS GovCloud, Azure Government) and accreditation processes (FedRAMP, DoD IL, ATO).
• Awareness of export-control and handling requirements (e.g., ITAR/EAR) relevant to defense and intelligence work.
• Track record of building repeatable delivery methodologies and scaling a team as demand grows.