Communications Manager

Responsibilities:

• Own and manage C3 AI's corporate social media channels, from strategy through execution and reporting.
• Write and produce the internal company newsletter, sourcing updates from teams across the business.
• Write and edit blog posts, including technical and thought-leadership content, in partnership with subject-matter experts.
• Support executive communications, including briefing documents, talking points, and by-lined content.
• Support communications for company events, webinars, and conferences.
• Own the editorial calendar across blog, social, and internal channels.
• Repurpose each story across formats, so one announcement becomes a blog post, social posts, and a newsletter item.
• Partner with the PR team to turn announcements and media coverage into blog, social, and newsletter content.
• Spot story angles with earned-media potential and flag them to the PR team.
• Identify story opportunities across the company and turn them into content across social, blog, or internal channels without waiting to be assigned.
• Maintain a consistent voice and style across every channel.
• Track and report on content and social performance, using data to refine strategy and improve engagement.
• Partner with product marketing, the PR team, and executive communications to keep messaging aligned.
• Take on additional communications projects as the role and the team grow.

Qualifications:

• Bachelor's degree plus 5–7 years of experience in communications, PR, journalism, or content, in-house or at an agency.
• Excellent writing and editing skills, with a portfolio that shows range across formats and channels.
• Working knowledge of PR and earned media, and comfort writing in press style.
• Genuine interest in AI, machine learning, and enterprise technology, with the ability to write about technical topics for a business audience.
• A self-starter who identifies opportunities and follows through without heavy direction.
• Experience with social media publishing and analytics tools.
• Strong organizational skills and the ability to manage multiple channels, workstreams, and deadlines at once.
• Comfortable working directly with senior executives.
• Familiarity with AI/machine learning, IoT, big data, or cloud technology a plus.
• Proficient using AI tools in daily work.
• Experience in a fast-paced technology company or technology-focused agency.