Manager, Product Management

ABOUT THE TEAM

The Total Experience group owns the vision and execution of all end-user facing functionality that makes Appian accessible, intuitive, and productivity-driving across web, mobile, portals, and accessibility features. This team directly influences how customers experience enterprise automation, balancing innovation with usability to deliver world-class front-end experiences. You will lead a team of 3-6 experienced product managers, owning product portfolio prioritization, roadmap development, and strategic alignment with Appian's platform evolution.

THE OPPORTUNITY

As enterprises accelerate digital transformation, the user interface has become the competitive differentiator in enterprise software adoption and productivity. This role exists to architect the next generation of Total Experience capabilities that will define how organizations interact with AI-Powered Process Automation at scale. You will shape product strategy during a pivotal growth phase where intuitive design directly impacts customer retention, expansion, and market leadership.

WHAT YOU'LL DO

• Own the end-to-end product strategy, multi-year roadmap, and annual execution plan for Appian's front-end experiences including mobile applications, UI components, portals, and accessibility features
• Lead and develop a team of 3-6 product managers, providing mentorship, career development, and strategic direction while fostering a high-performance culture focused on customer outcomes
• Drive cross-functional collaboration with engineering, design, customer success, and go-to-market teams to deliver cohesive product releases that exceed market expectations
• Conduct market analysis and competitive intelligence to identify emerging trends in user experience, accessibility standards, and front-end technology that inform strategic product decisions
• Partner with executive leadership to align Total Experience priorities with company objectives, articulating trade-offs and securing resources for high-impact initiatives
• Execute strategic planning cycles that balance innovation with technical debt, customer requests with platform scalability, and short-term wins with long-term vision
• Champion customer-centricity by translating user research, feedback, and usage analytics into actionable product improvements that drive adoption and satisfaction
• Establish product success metrics and performance indicators that demonstrate business impact and guide iterative improvement across the Total Experience portfolio

REQUIRED QUALIFICATIONS

• Bachelors degree in Computer Science, Engineering, Business, Human-Computer Interaction, or related technical field
• 8+ years of product management experience, with at least 2 years leading front-end or user experience focused products in enterprise software
• 2+ years of direct people management experience leading product managers or cross-functional product teams
• Proven track record developing and executing product strategies and roadmaps that delivered measurable business outcomes in complex enterprise environments
• Strong stakeholder management skills with experience influencing executive leadership and aligning cross-functional teams toward shared goals
• Deep understanding of product lifecycle management from discovery through launch, adoption, and optimization
• Experience with business process automation, workflow orchestration, or enterprise application platforms

PREFERRED QUALIFICATIONS

• Demonstrated expertise in front-end technologies including UI frameworks, mobile apps, progressive web apps, and accessibility standards (WCAG)
• Background in design thinking, user research methodologies, and human-centered product development
• Experience building products for global enterprises with complex compliance, security, and scalability requirements
• Track record managing product portfolios with multiple concurrent initiatives and competing priorities
• We value experience with enterprise platforms such as Salesforce or ServiceNow, as these skills translate well into our Enterprise-Grade Orchestration environment.