Regional Partner Technical Success Architect

ABOUT THE TEAM

The Global Alliances and Channels team at Appian is a fast-paced, dynamic organization that plays an integral role in driving Appian's growth globally. We are establishing an elite, high-impact technical group to elevate our partner ecosystem's technical abilities and expertise to deliver market-leading solutions. Your work directly impacts partner capability, customer satisfaction, and Appian's market expansion through channel revenue.

THE OPPORTUNITY

As a Partner Technical Success Architect supporting North America, you will serve as a trusted technical advisor to top-tier GSIs and enterprise delivery partners. This is a high-visibility, force-multiplier role where your architectural guidance directly impacts complex, mission-critical transformations for major enterprise clients. If you want to scale your technical influence by helping partners architect and deliver top-quality solutions using Appian, this opportunity offers unmatched scope and impact.

WHAT YOU'LL DO

• Guide partner delivery teams across North America to ensure their engineering practices and technical implementations consistently align with Appian’s highest architectural standards.
• Review complex enterprise application designs to ensure platform scalability, security frameworks, performance tuning, and long-term maintainability for mission-critical client deployments.
• Mentor partner technical leads, solution architects, and developers, building high-performing partner teams capable of delivering complex applications independently.
• Collaborate with North American partner leads, Appian Customer Success, and Technical Support to diagnose and resolve architecture and performance challenges on high-stakes, strategic accounts.
• Help create and curate reusable design patterns, integration blueprints, and fixes that directly feed into and enhance Appian’s AI tooling for partners.
• Provide technical subject matter expertise and support technical enablement across the global partner community by participating in live technical forums, Q&A sessions, and contributing to practical training and certification assets.
• Work alongside Appian’s Customer Success and Product Engineering teams to vet alternate channel solution architecture designs to ensure they are commercially robust, supportable, and repeatable.

REQUIRED QUALIFICATIONS

• Bachelor’s degree in Computer Science, Information Systems, Software Engineering, or a related technical discipline.
• 7+ years of hands-on experience in Enterprise Software Architecture, with a proven track record of designing, building, and deploying large-scale, enterprise-grade systems.
• Deep proficiency in Database Design, API Integrations, Security Frameworks, Performance Tuning, and Cloud Deployment Models.
• Demonstrated experience collaborating with GSIs, regional systems integrators, and enterprise delivery teams across North America.
• Proven experience conducting architecture reviews, code reviews, and establishing engineering best practices for scalable enterprise platforms.
• Exceptional verbal and written communication skills with the ability to command technical respect from partner executives and developer teams.
• Comfortable traveling up to 30% to visit key partner delivery teams, host technical masterclasses, and support critical on-site project discovery.

PREFERRED QUALIFICATIONS

• Senior or Lead Appian Certification is strongly preferred.
• Proven track record of defining commercially robust, repeatable architecture patterns alongside Product Engineering and Customer Success teams.
• We value experience with enterprise platforms such as Salesforce or ServiceNow, as these skills translate well into our Enterprise-Grade Orchestration environment.