Staff Software Development Engineer

Role

We are looking for a Staff Software Development Engineer to join our team. This is a hybrid role based in Bangalore, reporting to the Director, of Engineering.

What you’ll do (Role Expectations)

• Develop automation frameworks and automate test cases for the various features of Zscaler Client Connector.
• Expand automation coverage and infrastructure to improve the quality and efficiency of testing.
• Understand requirements, develop an exhaustive test plan, execute manual and automated test cases, dig deeper into issues, identify root causes and articulate defects clearly.
• Deliver a high-quality robust product in a fast-paced environment.
• Work closely with the Development, Product Management, and cloud Operations teams from design to release of the product/ feature.
• Recreate complex customer and production reported issues to determine root cause and verify the fixt

Who You Are (Success Profile)

• You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful.
• You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution.
• You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact.
• You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.
• You are a learner. You have a true growth mindset and are obsessed with your own development, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose.

What We’re Looking for (Minimum Qualifications)

• Foundational understanding of AI/ML technologies and experience leveraging, securing, or positioning AI-driven solutions to optimize outcomes within your functional domain
• 5+ years’ experience as Software QA Engineer working on VPN related products or network traffic related testing / automation
• Proficient programming skills (python preferred) and good amount of hands-on experience developing automation frameworks, CICD pipelines and leading automated test case development
• Good knowledge of TCP/IP stack, ICMP/UDP, HTTP/HTTPS, SSL/ TLS, DNS and DHCP
• Proficient in Networking fundamentals (L3,L4,L7), Proxies, Firewalls, Routers and Load Balancers

What Will Make You Stand Out (Preferred Qualifications)

• Experience implementing AIOps, AI-driven predictive scaling, or automated anomaly detection to optimize cloud infrastructure performance and reliability
• Hands on experience with configuring VPNs and setting up GRE / IPSec Tunnels is a plus
• Experience setting up testbeds in a Virtualization environment is good to have