Sr Manager, GTM Communications
San Jose, United States · Hybrid · Full-time
- Posted 2w ago
- From Zscaler’s careers page
- Location
- San Jose, United States
- Work mode
- Hybrid
- Type
- Full-time
- Level
- Senior
- Experience
- 6+ years
- Department
- Business Development
Opens the listing on job-boards.greenhouse.io
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About the role
Role
We are looking for a Sr Manager, GTM Communications to join our team. This is a Hybrid role based out of our global headquarters in San Jose, CA, reporting to the Senior Director, GTM Strategy & Communications. As the Sr Manager, GTM Communications, you will serve as the strategic voice of our Global Sales organization. In this high-visibility role, you will manage the end-to-end communication lifecycle for the Chief Revenue Officer (CRO) and GTM leaders, translating complex cybersecurity and go-to-market strategies into clear, actionable, and inspiring narratives for our global sales force and external stakeholders.
What you’ll do (Role Expectations)
- Act as the primary communications partner for the CRO and GTM leadership, managing internal and external platforms including board-level presentations, state of the union updates, and industry keynotes
- Drive the editorial and creative direction for the mainstage experience at annual Sales Kick-Off (SKO) events, including theme development, keynote scripting, and visual storytelling
- Design and orchestrate a holistic multi-channel communication ecosystem across field-facing platforms, GTM All Hands meetings, internal portals, and real-time channels
- Serve as the air traffic controller for sales communications by consolidating updates into a prioritized calendar and collaborating with Product, Marketing, and Engineering SMEs to deliver sales-ready messaging
- Expand change management frameworks and establish KPIs to support large-scale GTM initiatives, measure communication effectiveness, and maintain continuous field feedback loops
Who You Are (Success Profile)
- You champion simplicity. You take complex technical concepts and cybersecurity strategies and distill them into compelling, clear, and actionable narratives for executive and field audiences.
- You operate with urgency. You bring a strong bias for action, deep context, and a creative point of view to every initiative without waiting for direction.
- You are a high-trust collaborator. You serve as a trusted strategic partner to C-suite executives, providing candid counsel and distilling cross-functional insights from Product, Marketing, and Engineering into unified messaging.
- You thrive in ambiguity. You navigate fast-paced environments with ease, ruthlessly prioritizing long-term strategic goals alongside urgent, high-pressure communication needs.
- You connect vision to execution. You possess an event visionary mindset with a proven track record of orchestrating mainstage executive experiences and driving engagement across global audiences.
What We’re Looking for (Minimum Qualifications)
- You are relentlessly curious. The AI threat landscape moves faster than any analyst report. New attack techniques, new tools, new buyer anxieties — you stay ahead of all of it, form your own point of view, and bring that perspective to everything you build
- 6+ years of experience in internal and executive communications within a fast-paced cybersecurity or high-growth SaaS environment
- Proven track record of managing mainstage content and live executive performance for large-scale events with 1,000+ attendees
- Proven ability advising C-suite executives and driving communications strategy for global sales organizations
- Experience expanding change management frameworks to support large-scale GTM initiatives, sales methodologies, or organizational shifts
What Will Make You Stand Out (Preferred Qualifications)
- Direct experience supporting a Chief Revenue Officer (CRO) or senior GTM leadership in enterprise cybersecurity
- Experience designing and managing multi-channel digital communication portals, internal knowledge bases, and field enablement platforms
- Demonstrated ability to establish quantitative communication KPIs and structured field feedback mechanisms to measure messaging impact across field teams
Skills they ask for
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About Zscaler
Cloud security built around Zero TrustZscaler provides cloud security services built on a Zero Trust architecture for enterprise users, workloads, and applications.
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