Principal Product Manager

Role

We are looking for a Principal Product Manager – Zscaler Logging and Analytics Platform to join our team. This is a Hybrid (3 days a week, Santa Clara or Bellevue office) role, reporting to the Senior Director of Product Management, Platform Infrastructure in the Product Management department. This is an opportunity to own and scale the massive big data logging infrastructure powering the Zscaler Zero Trust Exchange (including ZIA and ZPA) alongside 1st and 3rd-party integrations. This person will drive extreme scale processing over 800B transactions daily, cutting-edge cloud architecture, supporting the world’s largest security cloud, and next-gen AI-driven security operations (AgenticOps).

What you’ll do (Role Expectations)

• Scale Big Data Infrastructure: Lead and execute the roadmap for our platform, reliability and scalability, and customer-facing logging capabilities, supporting capacity and next-gen hardware planning
• Drive Log Streaming & Ecosystem Integrations: Own log streaming products across form factors (cloud-to-cloud, on-prem, AWS/Azure/GCP) and top-tier SIEM integrations
• Champion Data Privacy & Compliance: Partner with legal, CISO, compliance, and engineering to navigate complex global privacy regulations and standards
• Enable Customers & Field Teams: Shape best practices for logging pipeline deployment and empower Security Operations Centers (SOCs) to operationalize Zscaler logs effectively
• Unify Cross-Product Strategies: Collaborate closely across Zscaler platform product lines to define, track, and align logging requirements and lead common platform initiatives
• Spearhead Next-Gen Initiatives: Drive high-visibility initiatives, including integrating logging into Zscaler’s native agentic experience (AgenticOps) and innovative monetization models

Who You Are (Success Profile)

• You thrive in ambiguity, comfortably carving out a clear path forward in dynamic environments and viewing undefined challenges as opportunities to build meaningful solutions.
• You act like an owner, operating with high integrity and a strong bias for action while seamlessly shifting between high-level strategic planning and hands-on execution to achieve mission success.
• You are a proactive problem-solver who is energized by complex challenges and dedicated to delivering high-impact solutions.
• You are a high-trust collaborator, passionately supporting team achievements and fostering trust through constructive, candid, and respectful feedback.
• You are an active learner with a true growth mindset, continuously seeking out feedback and professional development to elevate your contributions and support your teammates with purpose.

What We’re Looking for (Minimum Qualifications)

• Demonstrated curiosity and active exploration of AI tools, with a proven history of integrating new technologies to enhance daily workflows and augment problem-solving
• 12+ years of product management and similar role experience with a proven track record of defining, launching, and scaling successful security products for cloud environments
• Deep technical understanding of designing and scaling petabyte-scale, high-throughput logging and telemetry platforms, including reliable ingestion, streaming, batch processing, and distributed architectures
• Deep technical expertise in network security and protocols including proxies, firewalls, TLS, PKI, and HTTP/S
• Deep technical familiarity with network security paradigms, SIEM integrations, and rigorous data governance standards
• Proven experience with cloud-native services at hyper-scalers or major SaaS providers

What Will Make You Stand Out (Preferred Qualifications)

• Proven ability to leverage AI technologies and workflows to drive measurable operational efficiency
• Prior sysadmin or DevOps background in hyperscalers, setting up lab/demo environments, and creating technical collateral
• Experience managing business cases, pricing strategies, and complex customer negotiations involving SaaS metrics, SLAs, and enterprise contracts
• Cross-functional leadership ability to lead without authority and align teams across Engineering, Cloud Ops, Sales, and Support