Telecaller

Language Requirement

Hindi is MANDATORY for this role (both Hyderabad and Pune positions). Candidates not proficient in Hindi will not be considered.

About ZoTok.ai

ZoTok.ai is India's first AI-driven conversational commerce engine on WhatsApp, helping Brands, Distributors and Retailers digitise their order-to-cash flows. We are a fast-growing B2B SaaS product company with offices in Hyderabad and expanding presence across India.

About the Role

As a Telecaller at ZoTok, you will be the first voice our prospects hear. You will work closely with the Marketing and Sales teams, converting inbound marketing leads into qualified conversations, following up on scheduled meetings and keeping the sales pipeline moving with timely outreach.

This is a structured, target-driven role suited for someone who is confident on the phone, organised with follow-ups and genuinely excited about being part of a growing sales engine. No prior experience? No problem. If you have the right attitude and communication skills, we will train you.

What You Will Do

Outbound Calling

• Lead Calling: Call marketing-qualified leads provided by the Marketing team. Introduce ZoTok's product and gauge interest.
• Pitch & Qualify: Deliver a clear, confident introduction. Identify whether the prospect is a relevant decision-maker and note their requirements.
• Objection Handling: Address basic objections calmly. Escalate warm leads to the Sales team for closure.
• Call Logging: Record every call, including outcome, remarks and next action, accurately in CRM / tracker on the same day.

Follow-Up & Meeting Coordination

• Pre-Meeting Follow-Up: Send reminders and confirmations to prospects before scheduled demos or discovery calls. Ensure no meeting is missed.