Legal Counsel

AI at Zapier

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Check out our guidance on How to Collaborate with AI During Zapier’s Hiring Process, including how to use AI tools like ChatGPT, Claude, Gemini, or others during our hiring process - and when not to.

About You:

• You have exceptional drafting and negotiation skills. You are experienced at drafting and negotiating a range of inbound and outbound commercial contracts, including technology/cloud agreements, SaaS service agreements, contractor/consulting agreements, events-related agreements, and other business agreements.

• You are a regulatory expert, with strong business judgment. You have a knack for analyzing and assessing laws, regulations, and policies across multiple jurisdictions to extract the most relevant provisions for the business. You are comfortable with assessing risk and proposing solutions that balance risk with business goals.

• You love new challenges. You have experience with, and an enthusiasm and intellectual curiosity for new legal issues. You are a creative thinker who is comfortable with change and ambiguity, and excited to learn areas of the law that may be new to you.

• You think of yourself as a builder in legal practice. You increase the efficiency of your legal practice by using technology such as Zapier for automating legal processes, CLM products, and AI tools. You love exploring and implementing new ways to improve in-house legal processes for a small but growing legal team.

• You are self-aware and have a high EQ. You have a positive attitude with a solution-oriented mindset. You work effectively across teams and have strong listening and interpersonal skills.

• You’re solid at time management. You are successful at working independently and have a proven track record of prioritizing and managing multiple matters simultaneously in a fast-paced, dynamic, and highly engaged environment. You also recognize when to ask for help or escalate issues.

• You're a skilled communicator. You can take legalese and make it easy to read for a diverse workforce spanning the globe. Zapier is a 100% remote team and writing is our primary means of communication.

Things You’ll Do:

• Lead response to legal tickets from teams across Zapier, including from sales, procurement, and HR teams, and escalate to subject matter experts to resolve, as needed.

• Partner with the procurement team and stakeholder teams across Zapier to draft, review, and negotiate inbound SaaS, service, and consultant/contractor agreements of all types.

• Collaborate with Zapier’s commercial counsel on providing effective and efficient legal support to close sales deals.

• Collaborate with Zapier’s employment counsel on the development, preparation, and training on various personnel-related compliance policies and documents, and provide day-to-day support to the People team.

• Advocate for and implement technology to improve the quality, efficiency, and effectiveness of the Zapier legal team, including using automation, AI, and other tools.

• Monitor legal developments globally for compliance purposes in locations where Zapier has personnel and customers, including labor, data privacy, and AI-related laws. Work with internal and external subject matter experts as needed. Advise the business on these developments with practical solutions.

• Advocate for finding and implementing the “right” solution, which is one that is compliant and meets business goals, while remaining committed to our customers, our people, and Zapier’s core values.

• Understand company-wide goals to develop systems, processes, and metrics that support Zapier’s growth.

• Other duties as needed to meet the ongoing needs of the legal team at Zapier.