Associate Director, Client Services

Role Summary and Impact

Responsible for client serving and end to end campaign planning & management and driving strategic brand conversations

Reporting of the role

Reports to the Director on the business.

3 best things about the job:

• Gain full-funnel agency exposure in a horizontally integrated structure, offering holistic experience.
• Gain category insights
• Grow your network and build planning skills across platforms within an agency committed to nurturing talent.

Measures of success

In three months, you would have:

• Earned client confidence through flawless implementation and being approachable
• Established strong internal relationships within functions for efficient navigation.

In six months, you would have:

• Demonstrated hands-on knowledge and the ability to converse across platforms

In 12 months, you would have:

• Independently lead and deliver campaign KPIs

Responsibilities of the role:

• Ensure meticulous attention to detail and accuracy in all submissions
• Be proficient with all industry and agency proprietary tools
• Oversee all aspects of client media campaigns across brands and media channels.
• Supervise and design media plans using relevant tools.
• Proactively offer client inputs and directions, ensuring responsiveness to client needs
• Extract insights through data mining & competitive analysis
• Initiate and drive quality analysis and cross-category case studies.
• Seamless execution, and reconciliation of all campaigns
• Anchor the conversations & build strong relations across SBUs

Skills and Experience

• Minimum 7 years of experience, with last 1 year in a similar role.
• Possess inquisitiveness and a positive team player attitude.
• Demonstrate excellent communication, presentation and interpersonal skills
• Understand 360-degree mediums (offline & online) and their roles on client businesses, including media buying, planning, brand investments, and tool utilization.