Senior Account Manager

What we do:

We are seeking a talented and driven Senior Account Manager to join The Trade Desk, a company that is revolutionizing global advertising through its media-buying platform. In this role, you will support the Client Services team in managing and growing key accounts, collaborating with internal teams to provide strategic recommendations, data-driven insights, and exceptional client service.

As an expert in The Trade Desk platform, you will offer guidance to clients, provide training on new features, and contribute to enhancing the platform. If you are a proactive, analytical, and client-focused professional with a passion for online advertising, this is an opportunity to make an impact and grow within our dynamic organization.

What You'll Do:

• Manage and grow a roster of key accounts within a large Retail Media Agency by building strong client relationships, providing strategic recommendations and exceptional client service.
• Become an expert on The Trade Desk platform and offer insights to clients on how to implement creative marketing strategies.
• Collaborate effectively with the Sales & Trading functions to develop existing accounts and achieve client goals and objectives.
• Develop and cultivate relationships with brand and agency clients as a consultant to their business.
• Own the training plan for onboarding new clients, continuing programmatic education, platform improvements, and new channels and markets within the industry.
• Able to lead, not just manage tasks; think multiple steps ahead to move an account forward.
• Represent client needs by providing feedback to Product Management and Partnerships to identify and define features, integrations and product improvements to The Trade Desk platform.
• Develop standard methodologies within Client Services, collaborate with Product Marketing to develop effective training collateral and customer facing guides, and partner with our Sales Team to grow the account.

What You'll Bring:

• 5-7+ years of consultative, client-facing work within online advertising experience preferred.
• 1-2+ years of experience working within the programmatic space preferred.
• Retail Enterprise and Retail RMN experience a plus.
• Bachelor's Degree from a four-year university or equivalent years of experience preferred.
• Excellent troubleshooting, analytical, and problem-solving abilities, along with an ability to collaborate cross-functionally in a dynamic environment.
• Consistent track record of growing accounts by developing a strong relationship with clients, understanding their business objectives and recommending the best strategies for implementing solutions.
• Effective time management skills, with the ability to prioritize and meet deadlines.
• Ability to upsell, uncover new business opportunities and go deep within Brands.
• Excellent presentation and communication skills (written and verbal) and confidence speaking to large groups.
• Willingness to travel alongside a team around 1-3 times a quarter.

Compensation and Benefits:

In accordance with various US state laws, the range provided is the Trade Desk's reasonable estimate of the base compensation for this role. The actual amount may differ based on non-discriminatory factors such as experience, knowledge, skills, and location.

All employees may be eligible to become The Trade Desk shareholders through eligibility for stock-based compensation grants, which are awarded to employees based on company and individual performance. The Trade Desk also offers other compensation depending on the role such as variable compensation-based incentives and commissions. Expected benefits for this role include comprehensive healthcare (medical, dental, and vision) with premiums paid in full for employees and dependents, retirement benefits such as a 401k plan and company match, short and long-term disability coverage, basic life insurance, well-being benefits, reimbursement for certain tuition expenses, parental leave, sick time of 1 hour per 30 hours worked, vacation time for full-time employees up to 120 hours through the first year and 160 hours thereafter, and around 13 paid holidays per year. Employees can also purchase The Trade Desk stock at a discount through The Trade Desk's Employee Stock Purchase Plan.

The base salary range for this role is $72,200 to $132,300 USD.

Equal Opportunity:

The Trade Desk does not accept unsolicited resumes from search firm recruiters. The Trade Desk is an equal opportunity employer. All aspects of employment will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

As an Equal Opportunity Employer, The Trade Desk is committed to creating an inclusive hiring experience where everyone has the opportunity to thrive. To request an accommodation or discuss accessibility needs, contact [email protected].