Solution Architect/ Field Application Engineer

Who You Are

• A customer-focused technical professional who can build trust with application developers, engineering teams, and business stakeholders.
• Comfortable translating complex AI/ML hardware and software concepts into clear recommendations for both technical and non-technical audiences.
• A proactive and self-directed problem solver who can coordinate internal teams, external service providers, and customer stakeholders.
• Willing and able to travel to customer sites for meetings, installations, demonstrations, and proof-of-concept delivery.
• Key member for marketing events/trade shows.

What We Need

• Experience as a Solutions Architect, Field Application Engineer, Application Engineer, Sales Engineer or in a similar customer-facing technical role focused on AI/ML software and hardware.
• Strong Python programming skills and deep familiarity with AI/ML frameworks such as PyTorch and TensorFlow; experience with Generative AI, LLMs, vision models, model deployment, training, or fine-tuning is preferred.
• Experience designing scalable AI solutions and deploying applications in cloud environments, as well as guiding physically installing hardware servers, accelerator cards, and PCIe devices.
• A Bachelor’s degree or higher in Computer Science, Engineering, or a related field. Experience with C++, CUDA, parallel programming, or kernel development is a plus.
• Language proficiency in English is required; Hindi or other Indian language proficiency is a plus.

What You Will Learn

• How to architect and deploy innovative AI/ML solutions across a wide range of customer use cases, including Generative AI and LLM applications.
• How to lead the full customer engagement lifecycle, from pre-sales technical discovery and demonstrations through proof-of-concept delivery and production deployment.
• How to collaborate with product development, engineering, research, sales, and business development teams to influence the evolution of AI software and hardware solutions.
• How to help establish regional service capabilities and support the growth of Tenstorrent’s presence in India and beyond.