Data Capture Associate

Roles and Responsibilities:

• Reviews product images and identifies information required for accurate data capture.
• Selects the appropriate attributes to be completed for the product and ensures that the information matches the packaging while meeting formatting standards.
• Enters all necessary data for required attributes. Ensures data quality expectations are met within product records by proofreading work and following Syndigo Data Capture guidelines.
• Achieves 95% accuracy rate or higher.
• Works on achieving the team goal of 100% accuracy on nutrition and ingredient information.
• Meets minimum daily production task goals while working towards improving quality and speed.
• Fluency is indicated by a daily average of 45+ products
• Completes all assigned tasks in a timely manner.
• Assists the team to meet 99% on-time goal.
• Regularly pivots between tasks and services – minimum requirement of fluency for one Core service area within 12 months.

Areas of service

• Intake Coding
• Profiling
• Custom Coding
• Multi-Language Coding
• Audits posted product data for consistency and accuracy as requested.
• Comply with all team operational process requirements to ensure efficient communication and completion of workload.
• Works to maintain a minimum typing speed of 50+ words per minute in English.
• Works to become familiar with various product types and brands to ensure proper product processing.

Requirements:

• Strong reading comprehension, grammar, spelling, and analytical skills
• Good oral and written English communication skills
• Proficiency and accuracy in the use of standard keyboard/data entry tools
• Ability to adapt to changing technologies and requirements
• Comfortable with ambiguity
• Flexibility in schedule to allow for the production workflow to stay consistent.
• Any Graduate/ Diploma.
• Minimum typing speed of 50 WPM in English
• Advanced proofreading skills
• Proven high attention to detail