CLM Consultant

What You Will Do and Learn

We are looking for an experienced Legal Operations Consultant/CLM Specialist to join our Legal Operations practice. The ideal candidate will have a strong background in Ironclad and/or Agiloft Contract Lifecycle Management platforms, with the ability to contribute across implementation, pre-sales, solution architecture, integrations, and client success activities.

Technical Expertise

• Design, develop, and implement custom solutions using the Ironclad and/or Agiloft platform.
• Create and maintain integrations between Ironclad and/or Agiloft and other enterprise systems.
• Develop and optimize workflows, templates, business rules, dashboards, and automation processes.
• Troubleshoot and resolve technical issues related to Ironclad and/or Agiloft implementations.
• Build and customize contract templates on Agiloft and configure workflows, rules, and dashboards.
• Work with APIs and connectors to support smooth data flow across connected systems.
• Hands-on expertise with Agiloft KB configuration, business rules, workflow automation, custom calculations, and data integration capabilities.

Pre-Sales Support

• Participate in client meetings and presentations to demonstrate Ironclad and/or Agiloft/CLM capabilities.
• Conduct product demonstrations and proof-of-concept activities.
• Collaborate with sales teams to create tailored solutions for potential clients.
• Assist in preparing technical proposals and responding to RFPs.

Solution Architecture

• Design and architect end-to-end solutions leveraging Ironclad and/or Agiloft/CLM platforms.
• Create detailed solution designs and technical documentation.
• Provide technical guidance and best practices to clients and internal teams.
• Evaluate client requirements and propose appropriate Ironclad and/or Agiloft/CLM solutions.

Client Success & Collaboration

• Advise clients on Ironclad and/or Agiloft/CLM best practices and industry standards.
• Provide technical expertise during implementation projects.
• Conduct training sessions for clients and internal teams.
• Collaborate with international teams and business stakeholders.
• Ensure compliance and best practices across projects.
• Mentor and coach team members and help expand team expertise on Agiloft.
• Stay up to date with the latest Ironclad and/or Agiloft/CLM features and industry trends.

Qualifications

• 4–5 years of experience working with Ironclad and/or Agiloft and CLM platforms.
• Understanding of legal fundamentals, methods and procedures, with the ability to review contracts.
• Strong understanding of contract management processes and workflows.
• Proficiency in Ironclad and/or Agiloft API, eSignature, and CLM administration.
• Experience with Ironclad and/or Agiloft CLM (Springs) configuration and customization.
• Experience integrating Agiloft with systems such as CRM, ERP, and e-signature tools.
• Familiarity with integration technologies including REST APIs, SOAP, XML, and JSON.
• Experience in solution design and architecture for enterprise-level projects.
• Ability to understand and interpret technical requirements from non-technical clients and team members, and explain technical topics clearly.
• Excellent communication and presentation skills, with strong problem-solving and analytical abilities.

Certification & Preferred Experience

• Ironclad and/or Agiloft certifications such as Certified Administrator are required.
• Experience with other CLM platforms such as Docusign, SpotDraft, Icertis, Conga, or Apttus is preferred.
• Knowledge of CRM systems such as Salesforce or Microsoft Dynamics is preferred.
• Understanding of legal and compliance requirements in contract management is preferred.
• Experience working in agile development methodologies is preferred.