Service Desk Developer

Job Title:

Service Desk Developer / Service Desk Engineer

Experience Level:

Junior–Mid (2–5 years)

Technology Stack:

• Frontend: Next.js, React
• Node JS
• Workflow Engine: Camunda 8 SDK
• Database: PostgreSQL
• Cloud Services: AWS Services

Preferred Qualifications

• ITIL Foundation certification (or willingness to obtain)
• Experience in a service desk or technical support role (0–4 years)
• Exposure to automation or low-code tools
• Basic understanding of cloud platforms (Azure / AWS is a plus)

What We Offer

• Hands-on exposure to enterprise IT environments
• Opportunity to work on automation and process improvement projects
• Career growth into Service Desk L2/L3, Systems, or DevOps roles
• Training and certification support (ITIL, cloud, scripting, etc.)

About Softobiz:

Innovation begins with like-minded people aiming to transform the world together. At Softobiz, we invite you to become a part of an organization that has been helping clients transform their business by fusing insights, creativity, and technology. With a team of 300+ technology enthusiasts, we have been trusted by leading enterprises around the globe for over 12+ years.

At Softobiz, we foster a culture of equality, learning, collaboration, and creative freedom, empowering our employees to grow and excel in their careers. Our technical craftsmen are pioneers in the latest technologies like AI, machine learning, and product development.

Why Should You Join Softobiz?

• Work with technical craftsmen who are pioneers in the latest technologies.
• Access training sessions and skill-enhancement courses for personal and professional growth.
• Be rewarded for exceptional performance and celebrate success through engaging parties.
• Experience a culture that embraces diversity and creates an inclusive environment for all employees.

Softobiz is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will be afforded equal employment opportunities without discrimination based on race, creed, color, national origin, sex, age, disability, or marital status.

For more information about our solutions and organization, visit www.softobiz.com, Follow us on LinkedIn, Twitter and Facebook for more updates.