Accounts Director

Job Description

We are looking for passionate individuals who can maintain and enhance existing client relationships by cross-selling and up-selling our services and creating new ones where possible.

The Accounts Director should be able to:

• Develop a good understanding of customer’s needs. Understand their industry, competitors, market pressures and incorporate this thinking into compelling propositions.
• Communicate effectively and build good relationships with decision makers at every level, whereby they trust and value your opinions, seek advice on their business, technology and operations issues.
• Open up new buyers and new avenues of revenue generation within the customer’s organization by mining new contacts and taking up discussions.
• Conduct QBR, understand challenges, ensure CSAT and in partnership with delivery managers and technical teams ensure that there are no hiccups in the relationship.
• Timely forecast revenue and resource requirement for the customer engagements to ensure seamless customer experience.
• Spearhead pitches and new business development within your portfolio. Write proposals and manage deals to the point of contract agreement.
• Maintain a close view of works in progress.

Skills and Qualifications

• Positive attitude, quick thinker, and able problem-solver who is also both flexible and resilient. The person should be able to operate independently in high pressure situations.
• Prior successful sales/accounts management in enterprise software services, prior experience in Analytics & Big data would be an added advantage.
• Solutions selling experience and delivery experience.
• A history of consistent over-achievement.