Senior Creative Program Manager

Who we are:

Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. Samsara helps improve the safety, efficiency and sustainability of the physical operations that power our global economy, including agriculture, construction, field services, transportation, and manufacturing.

Working at Samsara means you'll help define the future of physical operations and be on a team shaping product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, and Equipment Monitoring. As part of a recently public company, you'll have the autonomy and support to make an impact as we build for the long term.

About the role:

Our Senior Creative Program Manager is the operational engine behind Marketing's creative output. You will own how creative work is taken, prioritized, resourced, and delivered across brand, campaigns, product launches, web, and events, bringing structure, visibility, and best practices to a fast-moving, high-volume creative organization.

The ideal candidate has experience in an in-house creative studio, brand team, or creative agency where high-quality results and tight deadlines are the norm, and is energized by building scalable systems, including AI-enabled workflows.

This is a remote position open to candidates residing in the US, except the San Francisco Bay Metro Area, NYC Metro Area, and Washington, D.C. Metro Area, with working hours in the Pacific time zone and the ability to collaborate across a variety of time zones.

In this role, you will:

Creative Program & Project Management

• Own end-to-end delivery of complex, cross-functional creative programs, from intake and brief review through scoping, production, review, approval, and launch.
• Develop program plans for major brand campaigns, product launches, events, and web initiatives, translating Marketing priorities into actionable creative roadmaps.
• Track milestones and deliverables, provide timely status updates to stakeholders and senior leaders, and proactively identify and mitigate risks.
• Partner with Creative leadership to run regular traffic, prioritization, and creative review cadences.

Intake, Capacity & Resource Planning

• Run and continuously improve the creative intake process, ensuring briefs are clear, complete, and tied to business goals.
• Build and maintain capacity and demand forecasts across internal designers, video and digital design teams, freelancers, and agency partners.
• Manage creative vendor and agency relationships, including SOWs, timelines, asset delivery, and budget tracking.

Stakeholder & Executive Communication

• Serve as the bridge between marketing strategy and creative execution, aligning with PMM, Campaigns, Brand, Events, and Web.
• Communicate program health, risks, and tradeoffs to senior leadership clearly and concisely, in writing and in presentations.
• Facilitate team discussions, resolve conflicts, and remove impediments to delivery.

Process, Systems & AI Enablement

• Define, document, and scale creative workflows, SOPs, and governance that improve speed and quality.
• Administer and optimize the creative work-management stack (e.g., Airtable, Jira, Asana, Workfront) and build dashboards reporting on throughput, cycle time, utilization, and on-time delivery.
• Identify and implement AI-powered tools and automations that reduce manual coordination work and improve creative delivery.

Minimum Requirements:

• 7+ years of program or project management experience in an in-house creative studio, brand/marketing team, or creative agency.
• Proven experience managing complex, multi-stakeholder creative programs from brief through delivery.
• Experience building and running creative intake, resourcing, capacity planning, and review/approval processes.
• Proficiency with work-management tools and methodologies (e.g., Airtable, Jira, Asana, Workfront, Google Sheets), and experience building dashboards or reporting on delivery performance.
• Experience integrating AI tools into program management or creative workflows to increase efficiency.
• Strong understanding of the creative production process, including design, copy, video, and web, and of realistic timelines and scoping.
• Experience managing agency partners, freelancers, and external vendors, including scopes of work and budgets.
• Outstanding organizational, communication, and interpersonal skills, including the ability to influence senior stakeholders.
• Proactive approach to identifying and resolving obstacles and risks with teams and stakeholders.

Compensation:

The range of annual base salary for full-time employees for this position is $115,727.50 to $175,050 USD. Base pay may vary based on factors including city of residence, job-related knowledge, skills, and experience. This role is also eligible for an initial RSU grant with no vesting cliff, and ongoing refresh opportunities tied to performance, subject to plan terms and conditions.

Total Rewards:

Samsara provides above-market total compensation through a combination of base salary, performance-based bonus/variable pay, and equity (for eligible roles). Benefits include a flexible, employee-led remote model, a professional development stipend, and comprehensive health and parental leave plans.