VP, Group Account Director

Who we are

What our Clients' Service Executives do every day is quite influential and consequential. Great Agency work starts and ends with us. As the catalyst for creation, the way we influence teams will have the greatest impact on our collective success. As trusted partners, we are an extension of our Client and Agency teams who wants to make a positive difference every day.

We are the respected steward of our culture, emulating our principles, and radiating wecentricity, inside and outside our walls. As a dynamic mirror, we are reflective of our Agency standards and ethos, as well as our unique mix of authenticity, generosity, fearlessness, and joy. You and me, know this already, and it’s what brought us here and keeps us here. Let’s keep motivating, inspiring, and influencing greatness.

Who you are

Acts as the business lead for the agency team and is responsible for all facets of assigned client business. The VP, Group Account Director carries out the client’s vision and advocates of agency solutions by ensuring proper alignment of resources to deliver against it. They lead cross-functional teams to deliver great work and client satisfaction across multiple accounts. The drive organic growth and growth of each of their account folks. Execute on company goals like wecentricity, excellence and convergence.

Tactical Management

• Directs account team to oversee tactics
• Provides guidance to high-profile and/or new strategy/deliverables

Client Management

• Develops working relationships with director-level client partners as well as core brand team
• Touches base with senior-level clients regularly to ferret out any opportunities or issues early
• Demonstrates ability to pick up the phone and talk to any level of client at any time regardless of daily interactions
• Develops and maintains senior-level relationships at agency-of-record account(s)
• May be called upon to step in (on an ad hoc basis) to assist with certain situations on other account(s)

Financial Management

• Accountable for the forecasting, monthly and annual revenue recognition of assigned accounts
• Provides ongoing guidance to staff for pricing, revisions, and forecasting
• Alerts SVP/VP Accounts to upsides/downsides related to revenue or forecasting
• Reports early and often on any changes to financial picture
• Leads agency understanding of financial implications regarding jobs/accounts
• Ensures that issues regarding clients/jobs are identified as early as possible and provides a rationale and guidance on next steps

Product Knowledge

• Understands product, category and competition so that can easily jump into any strategic discussion

Strategy

• Provides solid insights to strategic development process to internal and external teams
• Expert on one or more industry segments
• Has or develops deep familiarity with client’s market, including disease state, treating clinicians and influencers and their corresponding professional societies, competitive companies and technologies, and current and future state of treatment
• Consistently is a go-to person for business insights
• Understands product, category, and competition to easily jump into any strategic discussion
• Draws upon analogs across the agency to share best practices/ideas

Business Development

• Expands agency opportunities to other client departments or divisions
• Participates actively in business development initiatives representing the account management team
• Mentors junior staff and encourages participation
• Continues to hone and perfect presentation style and agency responses to typical questions
• Maintains contact and open dialogue with an ongoing list of senior-level executives in the industry to mine for new business
• Participates in networking events
• Identifies inline opportunities for sister companies

Leadership & Agency Advocacy

• Motivates and mentors account team to remain positive and push the boundaries
• Works cross departmentally to ensure success of daily operations and manages interdepartmental issues
• Supports and represents the agency’s point of view at the highest levels of the client organization
• Identifies opportunities across the agency to help close gaps
• Provides leadership in difficult and challenging circumstances and creates an environment for honest conversations, business growth and issues mitigation

Qualifications:

Minimum Required:

• Bachelor’s Degree

Other Required:

• May require travel domestically and/or internationally including overnight stays

Preferred:

• Pharmaceutical/Healthcare Experience
• 13 years of agency experience; experience successfully managing and growing $1M+ pharma/healthcare accounts

Skills:

• Microsoft Office: Word, Excel, PowerPoint, Outlook; Internet

Competencies:

• Leadership
• Communication
• Analytical and Strategic thinking
• Flexibility
• Initiative
• Attention to Detail