Sr. Developer, AI and Agentforce
United States · Remote
- Posted 1d ago
- From NeuraFlash’s careers page
- Location
- United States
- Work mode
- Remote
- Level
- Senior
- Experience
- 3+ years
- Department
- Software Development
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About the role
Why NeuraFlash, Part of Accenture:
At NeuraFlash, Part of Accenture, we are redefining the future of business through the power of AI and groundbreaking technologies like Agentforce. As a trusted leader in AI, AWS, and Salesforce innovation, we craft intelligent solutions, integrating Salesforce Einstein, Service Cloud Voice, Amazon Connect, Agentforce and more, to revolutionize workflows, elevate customer experiences, and deliver tangible results.
We are proud to be creating the future of generative AI and AI agents. Salesforce has launched Agentforce, and NeuraFlash, Part of Accenture, was selected as the only partner for the private beta prior to launch. Post-launch, we've earned the distinction of being Salesforce's #1 partner for Agentforce.
As a Sr. Developer on our AI Acceleration team, you will be responsible for delivering high-quality, scalable, AI-powered solutions across Salesforce Agentforce and Data 360, as well as net-new AI technologies adjacent to the Salesforce ecosystem. You'll build Agentforce agents and automations, architect underlying data foundations, prototype emerging AI capabilities, and craft the Apex and LWCs that help bring these solutions to life. You will work closely with project teams and engage directly with customers to shape the right solution.
You will have the opportunity to:
- Build, test, and enhance Agentforce Agents, workflows, and automations, supporting intelligent customer-facing and internal experiences
- Prototype and evaluate net-new AI technologies adjacent to the Salesforce stack, assessing fit and feasibility for client strategic initiatives
- Design and build scalable and secure data architectures on Salesforce Data 360, defining DLOs, DMOs, identity resolution strategies, and real-time data activation patterns
- Leverage unstructured DMOs, retrievers, and search indexes
- Engage with customers to define requirements, and propose and deliver complex, often ambiguous solutions that combine Salesforce and adjacent AI technologies
- Develop using the Lightning Framework (LWCs), Apex, and JavaScript
- Collaborate with project teams to translate requirements into effective technical solutions
- Stay current with Salesforce releases, Agentforce enhancements, platform best practices, and the broader AI landscape
- Acquire and maintain relevant Salesforce certifications aligned with your career development goals
- Travel up to 25% for customer projects and company events
- Leverage the latest AI tools and development assistants to maximize the efficiency and speed of builds
What we're looking for
- 3+ years of hands-on Salesforce development experience, including Apex, Lightning Web Components (LWCs), and JavaScript
- Strong understanding of Salesforce's Apex language and coding patterns/best practices
- Strong foundation in overall software development principles, including programming fundamentals and object-oriented programming (OOP)
- Strong understanding of CI/CD processes and source tracking with Git
- Experience integrating Salesforce with third-party systems via REST APIs
- Experience building solutions on Salesforce Data 360
- Experience building Agentforce agents, workflows, and automations
- Demonstrated curiosity about, and hands-on experimentation with, AI technologies beyond core Salesforce (LLM APIs, agent frameworks, emerging tooling)
- Strong ability to learn and acquire new technical skills quickly to solve business problems
- Strong written and verbal communication skills, including the ability to explain technical concepts to non-technical stakeholders
Preferred Skills
- Experience with Data 360 capabilities, including unstructured DMOs, retrievers, search indexes, RAG, and identity resolution
- Experience with Agentforce Agent Script (next gen authoring)
- Relevant certifications such as Salesforce Platform Developer I/II, Salesforce Data Cloud Consultant, Salesforce Agentforce Specialist, or Claude Certified Architect
- Prior consulting or professional services delivery experience
- Experience prototyping with LLM providers (Anthropic, OpenAI, etc.), vector databases, or agent orchestration frameworks outside the Salesforce ecosystem
- Experience across additional Salesforce Clouds (Service Cloud, Sales Cloud, Experience Cloud, etc.)
- Understanding of Salesforce's Enhanced Chat and Omni-channel
- Experience with Amazon Connect or other telephony platforms
- Experience writing, testing, and deploying AWS Lambda functions
- Proficiency in using Claude Code or similar AI coding agents
What can you expect in the interview process?
- Recruiter screen (phone) - 30 minutes
- Peer interview (Video) - 45 minutes
- Panel interview with real-time exercise (Video) - 60 minutes
- Leadership interview (Video) - 45 minutes
Compensation
Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. Salary ranges are provided by state as required by local law, for example: California $94,400 to $266,300 USD; New York / New Jersey $87,400 to $266,300 USD; Washington $100,500 to $245,000 USD.
What's it like to be a part of NeuraFlash, Part of Accenture?
- Remote & In-Person: Whether you work out of our HQ in Massachusetts, one of our regional hubs, or remotely, we're focused on keeping everyone connected and unified as one team.
- Travel: For certain roles, travel is an exciting part of the job, with an anticipated travel commitment of up to 25%.
- Flexibility: We build a culture of trust and understanding. We value good work not the hours in which you get it done.
- Collaboration: You have a voice here, and our executive team holds town halls and company meetings to address suggestions and questions.
- Celebrate Often: We take our work seriously, but we don't take ourselves too seriously. Our teams love to have fun and celebrate the big and small things together.
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About NeuraFlash
AI, Salesforce and AWS solutionsNeuraFlash implements Salesforce and Amazon Web Services solutions, including AI, contact center and customer service systems.
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