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MoEngage14 open roles

Customer Success Intern

Bengaluru, India · Full-time

  • Posted 4d ago
  • From MoEngage’s careers page
Location
Bengaluru, India
Type
Full-time
Level
Intern
Experience
0+ years
Department
Other
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About the role

About the Role:

Roles & Responsibilities:

  • Join customer calls with your mentor — first to observe and recap, later to run parts of the agenda yourself
  • Support 2–3 named accounts alongside your Senior AM: check-ins, adoption nudges, escalation follow-through
  • Build account health reporting on usage, campaign performance and adoption, and flag what looks off
  • Prepare QBR material — pull the data, draft the narrative, present a section with your mentor in the room
  • Draft customer emails and recommendations for review before they go out
  • Keep tickets, feature requests and CRM records current across the portfolio

How you'll be supported

Every account you touch has a Senior AM on it. Nothing reaches a customer unreviewed in the early weeks. Weekly 1:1s, structured platform onboarding, and a mid-term review where we tell you plainly where you stand on conversion.

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MoEngage

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