Cluster Head- Last mile - Chennai

What you will do

• Own the onboarding and training of new partners for Last Mile operations in your cluster.
• Identify and onboard new partners onto the network on an ongoing basis
• Track and own the performance of different partners in your cluster
• Visit facilities to conduct audits and solve operational gaps
• Ensure compliance with operational processes
• Own and drive critical operational metrics end to end and achieve performance targets
• Continuously work towards identifying gaps and provide recommendations for improving our processes

What you will need

• Graduate or Post Graduate degree in any discipline
• 3-5 years of work experience in the e-commerce logistics domain
• Experience in partner onboarding and training in the Last Mile and sorting operations
• Experience in control tower and field operations will be a plus