Chief of Staff
Boston, United States · Hybrid · Full-time
- Posted 3d ago
- From MavenAGI’s careers page
- Location
- Boston, United States
- Work mode
- Hybrid
- Type
- Full-time
- Level
- Senior
- Experience
- 5+ years
- Department
- Business Operations
Opens the listing on jobs.ashbyhq.com
Let the right jobs find you
In your inbox every Wednesday and SaturdayPersonalised suggestions from verified career pages, matched to your role, location, level and skills.
About the role
Position Overview:
We are hiring a Chief of Staff to the CEO to serve as a strategic partner to our CEO and leadership team as we scale an enterprise AI platform transforming customer support and operations. This role is designed for a highly analytical, execution-oriented leader who thrives at the intersection of strategy, operations, and communication.
As Chief of Staff, you will act as a force multiplier for the CEO—driving alignment across the company, owning critical initiatives, and ensuring that Maven AGI executes with speed, clarity, and rigor. You’ll operate across product, go-to-market, engineering, and operations, helping turn company-level priorities into concrete plans and measurable outcomes.
This is a high-impact role with broad exposure to company strategy, executive decision-making, and the challenges of scaling an AI-first enterprise business.
What You’ll Do:
-
Partner closely with the CEO to drive strategic planning, goal-setting, and execution across the company
-
Own and lead cross-functional, high-priority initiatives—from new product bets to operational improvements
-
Act as a connective layer between teams, ensuring alignment on priorities, timelines, and outcomes
-
Prepare executive briefings, internal communications, and decision memos that distill complex topics clearly
-
Identify gaps, risks, and opportunities early—and proactively drive solutions
-
Improve operating cadence (OKRs, metrics, exec meetings, planning processes) to help the company scale effectively
-
Represent the CEO in meetings when appropriate and follow through to ensure decisions turn into action
Who You Are:
-
Have 5+ years of experience in a high-growth startup, management consulting, investment banking, product operations, or a similarly fast-paced environment
-
Background in venture capital or top-tier management consulting; former VC experience strongly preferred
-
Deep familiarity with investor processes, including financial modeling, data room construction, and fundraising support
-
Proven ability to lead and execute change management initiatives in fast-growing organizations
-
Are a strong strategic thinker who can translate vision into execution, structure, and results
-
Excel at cross-functional collaboration and can influence outcomes without formal authority
-
Thrive in ambiguity and can independently prioritize, execute, and iterate quickly
-
Have exceptional written and verbal communication skills and can synthesize complex ideas with clarity
-
Are highly organized, detail-oriented, and capable of managing multiple high-stakes workstreams at once
-
Are comfortable using data and metrics to drive decisions and measure impact
-
Have led or supported company-wide initiatives involving multiple senior stakeholders
-
Are known for anticipating needs, spotting issues before they escalate, and acting proactively
How you show up:
What unites us is our Values and the passion we share to live by them:
-
We are customer champions. - You put users at the center of your thinking, advocate for their needs, and design solutions that make their lives measurably better.
-
We are bold in action. - You move with urgency and courage. You’re not afraid to challenge convention, take smart risks, and push boundaries in pursuit of meaningful outcomes.
-
We are data-driven and insight guided. - You make thoughtful decisions grounded in evidence. You’re curious, analytical, and combine data with intuition to guide strategy and execution.
-
We are stronger together. - You bring others along, value diverse perspectives, and contribute to a culture of trust and shared ownership. You believe the best ideas emerge through open dialogue and collective effort.
What We Offer:
-
High Impact in cutting-edge field: Be at the vanguard of AI innovation.
-
Compensation Package: Competitive salary, comprehensive benefits, and meaningful equity stakes.
-
Inclusive Culture: A diverse and welcoming work environment where everyone’s voice is heard.
Skills they ask for
Pick one to see other roles that ask for it.
About MavenAGI
Enterprise AI agents for customer experienceMaven AGI provides an enterprise AI agent platform for customer experience and support.
See all 14 roles at MavenAGIMore roles at MavenAGI
See all 14- Software Engineering Manager/Tech Lead, Maven VoiceBoston · Lead · HybridEngineering · Lead · HybridBoston, United States1d
- Senior Software Engineer – Platform TeamBoston · Senior · HybridEngineering · Senior · HybridBoston, United States1w
- Staff Software Engineer – Platform TeamBoston · Senior · HybridEngineering · Senior · HybridBoston, United States1w
- Demand GenerationUnited States · Senior · RemoteMarketing · Senior · RemoteUnited States1w
Let the right jobs find you
In your inbox every Wednesday and SaturdayPersonalised suggestions from verified career pages, matched to your role, location, level and skills.