Technical Project Manager

Lyzr, in a minute

Lyzr is an enterprise software company that helps large organisations put AI agents, software that handles real tasks on its own, to work in their everyday operations. Most companies' AI projects never move past the pilot stage; Lyzr provides the platform that takes them into dependable, day-to-day use. Today, 500+ enterprises build on Lyzr, more than 1,000 agents run live in production, and 85% of Lyzr projects reach production against an industry average of roughly 30%. Customers include Accenture, WTW, Hitachi, and Verifone, and the company recently raised $100M at a $500M valuation.

About the role

As a Senior Technical Project Manager on Lyzr's Applied AI team, you will own the delivery of enterprise AI agent deployments for 2–4 North American clients at a time. You'll lead the technical team, run the client relationship with executive stakeholders, and take each deployment from kickoff to production.

This is a hands-on role. We need someone who can get into API integrations, data pipelines and LLM behaviour with engineers, not someone who delegates all the technical work.

What you'll do

• Own end-to-end delivery of enterprise AI implementations for 2–4 clients at the same time
• Be the main delivery contact for client executives and technical stakeholders in North America
• Lead and guide a technical team of 8–10 engineers across scoping, build, testing and go-live
• Work through integration details with engineers and clients: APIs, data pipelines, cloud set-up, SSO and security reviews
• Plan and track LLM application work, including RAG, tool calling, evaluations and guardrails
• Run change control: manage scope changes, timelines and their impact on cost and delivery
• Manage service delivery after go-live, including SLAs, escalations and continuous improvement
• Report clearly on status, risks and decisions to clients and Lyzr leadership

What we're looking for

• 8–12 years of experience, including 5+ years leading enterprise software implementations
• 2+ years delivering GenAI, ML or conversational AI projects
• Proven delivery for North American enterprise clients, with direct client-facing ownership
• Experience leading technical teams of 8–10 people
• Hands-on technical fluency in API integrations, data pipelines, SSO and security reviews
• Working knowledge of LLM applications: RAG, tool calling, evaluations, guardrails and handling hallucinations
• Experience with AWS, GCP and/or Azure
• Strong change control and service delivery management skills
• Comfortable working with US time zones and presenting to executive stakeholders

Good to have

• Experience at an agentic or AI-native product company, or the AI practice of a digital engineering firm
• Notice period of 30 days or less

Interview process

1. Technical round
2. Technical deep dive
3. Culture fit conversation with the hiring manager