Functional Implementation Consultant

About IRIS:

IRIS RegTech Solutions Limited (formerly IRIS Business Services Limited) is India's only listed RegTech SaaS provider, pioneering technology-driven regulatory and supervisory compliance solutions worldwide. Headquartered in Mumbai with subsidiaries across the U.S., Singapore, Malaysia, and Italy, IRIS serves over 30 regulators and 6,500 enterprises in 55 countries.

Key Skill Set Required:

• Experience: 2–4 years in a client-facing implementation or functional consulting role in a SaaS environment, ideally in financial reporting or related areas, with the ability to troubleshoot issues and train users.
• Education: MBA-Finance/ MCA / BE / BTech
• Domain Exposure: Good understanding of Finance, Accounting, or ERP systems (e.g., Oracle, SAP or similar platforms), High level of proficiency in Microsoft Office.
• Exceptional interpersonal and presentation skills, with a track record of managing client expectations and delivering actionable insights during implementation.
• Manage multiple projects simultaneously with strong organizational skills, ensuring timely delivery and quality outcomes.
• Familiarity with data integration (e.g., ERP systems like SAP, Oracle, Sage, IBM Cognos and Consolidation Systems).
• Strong analytical and problem-solving skills.
• Excellent written and verbal communication skills.
• Prior experience in financial reporting, XBRL/iXBRL, or statutory compliance is a plus (not mandatory).
• Willingness to travel for client meetings or workshops as needed.

Preferred Backgrounds:

• Functional consultants from product companies like SAP, Oracle, etc.
• Professionals who have worked in implementation teams in RegTech, FinTech, or SaaS-based financial tools.
• 5–10 years of experience in a functional consulting, business analysis, or SaaS implementation role.

Role and Responsibilities:

• Client Onboarding and Implementation: Lead end-to-end implementation of IRIS Carbon's SaaS platform for clients, from initial setup to go-live.
• Solution Customization: Work with clients to configure IRIS Carbon's platform to their specific needs.
• Internal Coordination: Coordinate with key internal stakeholders (Tech, Support, Services, and CSE teams) to deliver seamless implementation.
• Client Training and Engagement: Conduct training sessions, demos, and workshops to educate clients on using IRIS Carbon's products and help clients understand best practices.
• High degree of Ownership and Accountability: Maintain strong relationships with clients and ensure high levels of customer satisfaction.
• Issue Resolution: Act as the primary point of contact for client queries, troubleshooting technical issues, and ensuring timely resolution to maintain high client satisfaction.
• Feedback Loop: Collaborate with the product team to share client insights, suggesting enhancements to existing features and potential new features.

The awards we won this year:

• Won recognition as India's best Fintech at the Financial Express Best Banks Awards, an award that was presented to our CEO by Smt Nirmala Sitharaman, Finance Minister, Govt of India.
• IRIS has been selected as the 'Best Tax Technology Service Provider 2022' in category National Taxation Awards at the prestigious TIOL Awards.
• IRIS CARBON has won 'The Most Agile/Responsive SaaS Solution of the Year' award at the 2022 SaaS Awards by Awarding and Consultancy International.