Functional Specialist

Key Skill Set Required:

• Experience: 2–4 years in a client-facing implementation or functional consulting role in a SaaS environment, ideally in financial reporting or related areas, with the ability to troubleshoot issues and train users.
• Education: MBA-Finance/ MCA / BE / BTech
• Domain Exposure: Good understanding of Finance, Accounting, or ERP systems (e.g., Oracle, SAP or similar platforms), High level of proficiency in Microsoft Office.
• Exceptional interpersonal and presentation skills (articulating complex concepts clearly and persuasively), with a track record of managing client expectations and delivering actionable insights during implementation.
• Manage multiple projects simultaneously with strong organizational skills, ensuring timely delivery and quality outcomes.
• Familiarity with data integration (e.g., ERP systems like SAP, Oracle, Sage, IBM Cognos and Consolidation Systems).
• Strong analytical and problem-solving skills.
• Excellent written and verbal communication skills.
• Prior experience in financial reporting, XBRL/iXBRL, or statutory compliance is a plus (not mandatory).
• Willingness to travel for client meetings or workshops as needed.

Preferred Backgrounds:

• Functional consultants from product companies like SAP, Oracle, etc.
• Professionals who have worked in implementation teams in RegTech, FinTech, or SaaS-based financial tools.
• 5–10 years of experience in a functional consulting, business analysis, or SaaS implementation role.

Role and Responsibilities:

• Client Onboarding and Implementation: Lead end-to-end implementation of IRIS Carbon's SaaS platform for clients, from initial setup to go-live.
• Solution Customization: Work with clients to configure IRIS Carbon's platform to their specific needs.
• Internal Coordination: Coordinate with key internal stakeholders (Tech, Support, Services, and CSE teams) to deliver seamless implementation.
• Client Training and Engagement: Conduct training sessions, demos, and workshops to educate clients on using IRIS Carbon's products and help clients understand best practices.
• High degree of Ownership and Accountability: Maintain strong relationships with clients and ensure high levels of customer satisfaction.
• Issue Resolution: Act as the primary point of contact for client queries, troubleshooting technical issues, and ensuring timely resolution to maintain high client satisfaction.
• Feedback Loop: Collaborate with the product team to share client insights, suggesting enhancements to existing features and potential new features.