Operations Associate — Fleet Manager

Role Overview

The Operations Associate – Fleet Manager keeps the Instacore fleet moving. You own visibility and control over where every rig is, what condition it is in, and whether it is ready to record — making sure faulty rigs get back to the hubs fast, SD cards are rotated and fully accounted for, and Field Officers have the travel and logistics they need to be in the right place at the right time. When the fleet flows, recordings flow — and closing the data gap depends on it.

Key Responsibilities

• Fleet Tracking — Maintain a live, accurate view of every rig across cities and hubs (deployed, in-transit, idle, faulty, in-repair), tracked at serial-number level.
• Faulty Rig Recovery — Ensure faulty rigs are pulled from the field and returned to hubs quickly; coordinate with QC / Hardware for repair or replacement; minimize downtime and idle assets.
• SD Card Rotation — Manage the SD-card pool end to end: issue, collect, track, and rotate cards so data is offloaded promptly and clean cards are always available in the field; prevent loss.
• Travel Desk Coordination — Work closely with the travel desk to arrange Field Officer bookings, travel, and accommodation so deployments happen on time and cost-effectively.
• Hub & Inter-City Coordination — Coordinate inbound/outbound movement of rigs between hubs and field; ensure the right rigs reach the right cities to match the pipeline.
• Loss & Reconciliation — Run daily reconciliation of rigs and SD cards; follow up relentlessly on overdue or missing assets; escalate cleanly when needed.
• Reporting — Share daily fleet status (working / faulty / idle counts, in-transit, recovery TAT) with ops leadership; keep trackers current in Google Sheets.
• Cross-Functional Work — Partner with ICs/FOs, Inventory, QC/Hardware, and the Travel desk to remove blockers and keep utilization high.

Skills & Requirements

Mandatory

• 0–3 years in operations, logistics, fleet, or inventory coordination • Strong tracking discipline; comfortable with Google Sheets (filters, lookups, basic formulas) • High ownership and follow-through; able to coordinate across many people and teams at once • Comfortable in a fast-paced, on-ground operations environment

Preferred

• Experience with asset / inventory / serialized-device tracking or field logistics • Experience coordinating travel or vendor logistics

Personal Qualities

Organized · Proactive · Relentless follow-up · Calm under pressure · Ownership mindset