Jr. Enterprise Account Manager

Job Description

The Jr. Enterprise Account Manager is responsible for supporting partner onboarding, account coordination, and day-to-day communications under the guidance of a senior Account Manager or Lead.

Primary responsibilities include, but are not limited to, the following:

• Support partner onboarding and account management tasks under the direction of an senior Account Manager or Lead.
• Assist with partner communication, basic issue follow-up, and reporting.
• Manage smaller or low-complexity accounts with oversight.
• Learn IDIQ systems, partner workflows, and escalation paths.
• Maintain documentation, track tasks, and assist with ticket management.
• Participate in cross-functional meetings as a support resource.

Additional Responsibilities:

• Able to handle and maintain strict confidentiality of sensitive consumer information in compliance with applicable privacy and data protection regulations.
• Must follow all company policies and procedures regarding data privacy/protection and data loss prevention.
• Regular and predictable attendance is required.
• Performs other job-related duties and responsibilities as may be assigned from time to time.