Enterprise AI & Architecture

Company Description

Are you ready to trade your job for a journey? Become a FlyMate!

Passion, excitement & global collaboration are all core to what it means to be a FlyMate. At Flywire, we are on a mission to deliver the world's most important and complex payments. Flywire is a global payments enablement and software company, founded more than a decade ago to solve high-stakes, high-value payments in higher education.

Today we support more than 5,100 clients across the global education, healthcare, travel & B2B industries, with diverse payment methods across 240 countries & territories and more than 140 currencies.

Job Description

The Sr. Director, Enterprise AI & Architecture will found and lead a centralized Enterprise AI organization, establishing enterprise-wide standards, governance model, shared platform strategy, and talent infrastructure needed to deliver measurable business value. This is a high-visibility role at the intersection of strategy, technology, and compliance in highly regulated sectors.

Key Responsibilities

• Define and own the Enterprise AI strategy, roadmap, and operating model. Build and lead a team spanning architecture, AI engineering, platform, governance, and security.
• Serve as strategic leader for the AI Center of Excellence and represent the Enterprise AI org to the Executive team, reporting on milestones, ROI, and risk posture.
• Define architecture patterns for AI-first applications, copilots, intelligent workflows, automation agents, and reusable AI components. Oversee a risk-tiered governance and architecture review process.
• Guide platform capabilities such as model access, retrieval frameworks, vector databases, observability, and governance guardrails.
• Define standards for AI-assisted software engineering practices across the SDLC.
• Establish and maintain enterprise AI/ML standards, frameworks, playbooks, and reference architectures. Drive adoption of a centralized AI platform including LLM gateway, model registry, agent frameworks, and shared APIs.
• Evaluate emerging AI vendors and technologies; run pilot programs and proofs-of-concept.
• Partner with business functions to identify and deliver high-value AI-enabled process improvements and enterprise enablement of AI productivity tools.
• Embed security, privacy, responsible AI, and compliance (PCI-DSS, SOX) into AI platforms and initiatives. Partner with Finance to implement FinOps guardrails and cost allocation models.
• Build and lead a small, high-performing AI-first organization, developing talent and owning delivery across scope, schedule, budget, quality, and business value.

Qualifications

• 15+ years of progressive technology leadership experience, including 5+ years managing multi-disciplinary engineering or architecture teams.
• Experience at large enterprises enabling AI productivity tools and hands-on leadership with AI, machine learning, Generative AI, and automation.
• Strong understanding of Generative AI concepts, LLMs, RAG pipelines, agentic AI frameworks, embeddings, prompt engineering, and vector databases.
• Experience with agentic AI patterns, Model Context Protocol (MCP) or similar approaches, and AI/ML model lifecycle practices.
• Strong technical fluency across cloud platforms, APIs, microservices, data platforms, observability, cybersecurity, and modern engineering practices.
• Bachelor's degree in Computer Science, Engineering, Information Systems, Data Science, or related field required.
• Proven experience leading enterprise-scale technology transformation, preferably in a regulated environment such as financial services.
• Strong command of compliance requirements relevant to payments (PCI-DSS, SOX) and experience with FinOps practices for AI/ML workloads.

Preferred Qualifications

• Experience at a global payments, fintech, or healthcare technology company.
• Familiarity with federated delivery models and domain-led architecture teams.
• Background in responsible AI, AI ethics frameworks, or model explainability.
• MBA or advanced degree in Computer Science, Engineering, or related field.

Additional Information

Flywire is an equal opportunity employer. The US base salary range for this full-time position is $200,000 - $250,000 and benefits. Salary ranges are determined by role, position level, and location.