Learning Experience Designer

Key Responsibilities

Learning Design and Development

• Design and develop engaging learning solutions, performance support tools, and sales enablement programs for global audiences.
• Apply instructional design methodologies, adult learning principles, and performance consulting practices to create impactful learning experiences.
• Lead projects through the full development lifecycle, from analysis and design through storyboarding, development, implementation, and evaluation.

Needs Analysis and Performance Consulting

• Conduct learning needs analyses and translate business requirements into effective learning strategies.
• Serve as an internal consultant by identifying performance gaps and recommending learning and non-learning solutions.

Measurement and Continuous Improvement

• Develop measurement and evaluation plans that assess learning effectiveness and business impact.
• Research and incorporate emerging learning technologies, trends, and best practices into program designs.

Cross Functional Partnership and Project Delivery

• Collaborate with business leaders, subject matter experts, program managers, and fellow learning professionals to build high-quality solutions.
• Use project management skills to deliver learning initiatives on time and aligned with business objectives.
• Support a collaborative global team environment that promotes innovation, knowledge sharing, and continuous improvement.
• Lead complex, high-visibility learning initiatives and influence senior stakeholders, from defining the learning strategy through implementation, adoption, and continuous improvement.

Candidate Requirements and Experience

• Bachelor's degree in Instructional Design, Educational Technology, Education, Business, Social Sciences, or a related field is required. An advanced degree (M.A. or M.S.) in Instructional Design, Educational Technology, or a related field is a plus.
• 7–10 years of experience designing and developing learning solutions, ideally including experience with global sales or revenue-generating audiences, is required.
• Demonstrated knowledge of instructional design methodologies, including ADDIE and adult learning principles, is required.
• Strong written, verbal, and presentation communication skills are required.
• Ability to manage multiple projects simultaneously in a fast-paced environment is required.
• Experience collaborating with business stakeholders and cross-functional teams is required.
• Strong problem-solving skills and a customer-focused mindset are required.
• Proficiency with modern authoring, multimedia, and digital learning platforms, such as Articulate 360, Camtasia, and Adobe Creative Cloud, is required. Experience administering or developing learning within Docebo is a plus.
• Experience supporting revenue-generating organizations is highly recommended.
• Knowledge of evaluation methodologies, required. Experience on the Kirkpatrick Model is preferred.
• Experience designing learning solutions for global audiences is required.
• Experience measuring business impact and learning effectiveness is required.
• Sales enablement or sales training experience is highly recommended.
• Experience using generative AI and emerging technologies to accelerate development, personalize learning, and improve performance support is highly recommended.
• Experience applying accessibility standards and inclusive design practices, including WCAG, to digital learning solutions is highly recommended.