Head of Order to Cash

We are looking for an experienced <strong>Order to Cash Lead</strong> to own and scale our end-to-end billing operations across both <strong>enterprise subscription</strong> and <strong>consumption-based (usage) billing</strong> models. This role is critical in ensuring accurate, timely, and compliant billing while driving operational excellence across the entire <strong>Order-to-Cash (O2C)</strong> lifecycle. The ideal candidate is a hands-on billing operations leader with deep expertise in enterprise SaaS billing, usage-based billing, and financial operations. You will partner closely with Revenue Operations, Revenue Accounting, Sales Operations, Deal Desk, Product, Engineering, Customer Success, and Finance to build scalable processes that support rapid business growth. This role also requires experience supporting external financial audits, implementing strong internal controls, and working in SOX-compliant environments. Why Fireworks? Solve Hard Problems: Tackle challenges at the forefront of AI infrastructure, from low-latency inference to scalable model serving. Build What’s Next: Work with bleeding-edge technology that impacts how businesses and developers harness AI globally. Ownership & Impact: Join a fast-growing, passionate team where your work directly shapes the future of AI—no bureaucracy, just results. Learn from the Best: Collaborate with world-class engineers and AI researchers who thrive on curiosity and innovation. Fireworks AI is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all innovators.