Service Associate - French

Key Responsibilities:

• Work directly with clients to create, process and publish regulatory and investment-related documents.
• Manage documents through online filing systems and email, ensuring they are submitted to the appropriate recipients.
• Prepare and distribute regulatory reports and client communications.
• Support clients by providing visibility and information relating to data available within our data warehouse.
• Communicate effectively with clients and internal stakeholders through email, MS Teams, video calls and chat.
• Manage your own workload and priorities to ensure tasks are completed within agreed SLAs and deadlines.
• Identify opportunities to improve operational efficiency, data processes and client workflows.
• Follow company information security, data protection and compliance requirements.

What we're looking for:

• 1 year of experience in a relevant area such as data operations, client servicing, regulatory reporting or data management.
• French language proficiency – ability to read and write in French is essential.
• Good written and spoken English communication skills.
• Basic knowledge of mutual funds, investment funds, asset management or financial services.
• Strong working knowledge of Microsoft Office, particularly Excel, Outlook and Teams.
• Experience with data validation, document processing or data management.
• Strong attention to detail and commitment to data accuracy and quality.
• Ability to manage multiple tasks, prioritise workload and consistently meet SLAs and deadlines.
• Strong communication and stakeholder management skills.

By joining the team as a Service Associate, you will be offered the following:

• Be part of the Global Data Operation team who is responsible for the core data collection & processing.
• Become a domain expert by increasing the knowledge of Mutual funds operations.
• 24 days holiday
• Paid Study leave
• Enhanced paternity & maternity
• Statutory benefits like PF, Gratuity, etc
• Support to set up home office
• Health cover with option to add family members
• Annual health check up
• Meal cards
• Full LinkedIn Learning access

Apply today for immediate consideration and we will endeavour to get back to you within 5 working days. Visit our Glassdoor profile or fefundinfo.com to find out more about life @ FE fundinfo!