Senior Director, PR & Communications

Senior Director, PR & Communications

We're looking for a seasoned Senior Director, PR & Communications to join our Marketing team reporting directly to the Chief Marketing Officer. You will be responsible for leading and scaling Fastly's Global PR and Comms team.

In this role, you will capitalize on Fastly's market momentum to dramatically increase our external share of voice, elevate awareness across global media, spotlight customer stories in the news, and continue to amplify and protect our reputation as category authorities.

You will oversee a distributed global team including regional PR managers across AMERS, EMEA, and APJ, alongside communications leads. You will define, implement, and measure a global PR and communications strategy that drives industry visibility.

What You'll Do:

• Drive Global PR Strategy: Architect and execute a proactive, aggressive global PR strategy that secures regular tier-1 business, financial, tech, and trade coverage, cementing Fastly's category leadership.
• Lead Regional PR Execution: Partner with and manage regional PR leads across AMERS, EMEA, and APJ to localize press strategy, manage regional PR agencies, craft the story, and drive media coverage tailored to local markets.
• Manage Reputation & Crisis Communications: Serve as a trusted advisor to the CMO and executive leadership team on media strategy, crisis communications, and proactive press opportunities.
• Spotlight Customer & Product Stories: Partner with Product Marketing and Customer Marketing to translate customer wins and product innovations into headline-worthy news stories.
• Optimize Agency Management: Manage external PR agencies and global communications budgets, establishing clear accountability, media targets, and performance benchmarks.
• Track PR Performance & Measurement: Develop, manage, and track communications metrics (share of voice, message pull-through, tier-1 press placements, and media reach) to measure outcomes, allocate resources, and demonstrate business impact.
• Oversee GTM Executive Communications: Partner closely with our GTM communications lead to support senior executives with strategic messaging, speaking platforms, customer comms, and field alignment.
• Guide Internal Communications: Partner with our internal comms lead to champion transparent workplace storytelling through channels like the Fastly Times newsletter, global All Hands, and Behind the Numbers.
• Build and Retain a High-Performing Team: Manage and mentor a global team across AMERS, EMEA, and APJ, alongside dedicated leads for internal comms and GTM comms.

What We're Looking For

• 10+ years of PR and communications experience across enterprise technology, developer infrastructure, cloud computing, or cybersecurity, with a core focus on media relations and corporate PR.
• Bachelor's Degree
• Deep Media Relations Expertise: Proven track record of pitching, securing, and shaping tier-1 business, tech, and financial press coverage.
• Global Team Leadership: Demonstrated people management experience leading distributed global PR teams across multiple regions (AMERS, EMEA, APJ).
• Cross-Discipline Alignment: Experience aligning external PR with GTM messaging and internal employee communications to maintain narrative consistency.
• Executive Presence: Experience advising, coaching, and drafting communications for senior leaders and spokespeople.
• Crisis & Issues Management: Sound judgment navigating press inquiries and incident communications under tight deadlines.
• Agency Leadership Experience: A history of driving measurable press results and accountability across global PR agency retainers.
• Data-Driven Mindset: Capable of evaluating communications output against media share of voice, press reach, and message resonance.

Work Hours:

This position will require you to be available during core business hours.

Work Location(s) & Travel Requirements:

This position is open to Hybrid and Remote work locations. The locations for this position are San Francisco, CA; Denver, CO; New York, NY; and Remote within the US. There is a strong preference for Hybrid near a local office, although remote candidates within the US may be considered. This position may require travel as required by your role or requested by your manager.

Salary:

The estimated salary range for this position is $209,560 to $295,860. Starting salary may vary based on permissible, non-discriminatory factors such as experience, skills, qualifications, and location. This role may be eligible to participate in Fastly's equity and discretionary bonus programs.

Benefits:

We offer a comprehensive benefits package including medical, dental, and vision insurance. Family planning, mental health support along with Employee Assistance Program, Insurance (Life, Disability, and Accident), a Flexible Vacation policy and up to 18 days of accrued paid sick leave are also available. We also offer 401(k) (including company match) and an Employee Stock Purchase Program. For 2026, we offer 12 paid local holidays and 12 paid company wellness days.

Why Fastly?

• We have a huge impact. Fastly is a small company with a big reach. Not only do our customers have a tremendous user base, but we also support a growing number of open source projects and initiatives. Outside of code, employees are encouraged to share causes close to their heart with others so we can help lend a supportive hand.
• We value diversity. Growing and maintaining our inclusive and diverse team matters to us. We are committed to being a company where our employees feel comfortable bringing their authentic selves to work and have the ability to be successful every day.
• We are passionate. Fastly is chock full of passionate people and we're not 'one size fits all.' We love employees for who they are and what they are passionate about.

We're always looking for humble, sharp, and creative folks to join the Fastly team. A fully completed application and resume or CV are required when applying. All job applications must be submitted through our official careers site.

Fastly is committed to ensuring equal employment opportunity and to providing employees with a safe and welcoming work environment free of discrimination and harassment. Consistent with the Americans with Disabilities Act (ADA) and federal or state disability laws, Fastly will provide reasonable accommodations for applicants and employees with disabilities.